Basil Ford

More than 5 star review I dealt with John Patton in sales. Very caring, and professional in every aspect. Made this quick, painless and easy. HE went above and beyond my nee I dealt with John Patton in sales. Very caring, and professional in every aspect. Made this quick, painless and easy. HE went above and beyond my needs and expectations and got me the best deal possible. I will go to Basil and John again, and again. Great job and thank you for everything. More

This is the 7th car I have now owned , I did buy two of my cars from basil on Sheridan. This was my first experience at basil on walden . I have never in my life been so disappointed , everything was terri my cars from basil on Sheridan. This was my first experience at basil on walden . I have never in my life been so disappointed , everything was terrible . Not only did they proceed with a deal they didn't even fully have in the bag , they didn't really even think they were wrong or did anything wrong . I do have a new car that I leased that I could careless about and just counting down the time to be done with it . It was dirty when I got it was not at all detailed . Over all bad experience with the people , service , how everything was handled , just terrible . Giving one star in each category is waaaaaaaaay to much More

This would be my 3rd vehicle being leased through Ford at Basil. Mike Grano was my sales person for all three purchases. Having "less than perfect" credit Mike and the finance person (forgot his name) onc Basil. Mike Grano was my sales person for all three purchases. Having "less than perfect" credit Mike and the finance person (forgot his name) once again worked a miracle to get me financed and I'm so appreciative of their hard work on my behalf. Instead of just turning me away, they worked very diligently to make sure I drove out with a new vehicle off the lot that day! Mike has been a genuine, caring, to the point salesman from day one, seven years ago when I leased my first Ford vehicle through him. As long as he is at Basil Ford, I will purchase from him and Basil Ford. More

I absolutely LOVE Basil Ford. The dealership is WONDERFUL. Every person I deal with at Basil are wonderful people. Everyone is so friendly and helpful. GREG is absolutely GREAT! At first when WONDERFUL. Every person I deal with at Basil are wonderful people. Everyone is so friendly and helpful. GREG is absolutely GREAT! At first when I called, I asked for Mike, who I have always dealt with in the past, I was informed that he no longer worked at Basil. I initially felt lost. However, they put me in contact with Tony for sales, and he is a great person and was EXTREMELY helpful. He put me at ease and helped me with my purchase of my new vehicle. Greg and Tony worked together and made me feel just as good with my purchase as Mike use to. I was VERY pleased with the help that was given to me and I love my new Ford Escape.I would highly recommend Basil Ford to any of my family and friends. Thank you for everything!!!! Carla Rainero Also, please change my email address to carla.rainero@yahoo.com. Thank you. More

Carrie Choboy is a excellent sales person .I received excellent customer service and I left feeling like I made a friend ! I got everything I wanted and needed in a vehicle ! Jordan the finance guy is am excellent customer service and I left feeling like I made a friend ! I got everything I wanted and needed in a vehicle ! Jordan the finance guy is amazing he is kind and knowledgeable ,he answered all my questions and made sure I left knowing everything I needed to know before I left .. I would recommend this dealership to anyone looking for great customer service ,great cars and great prices ! I will never buy a car from anyone else ! Basil Ford is the place to be ! More

I was greeted as soon as I arrived at dealer. My salesman Tony was friendly, helpful but not pushy, which I liked. The vehicle is what I had in mind when I came in and so far so good. (since I've o salesman Tony was friendly, helpful but not pushy, which I liked. The vehicle is what I had in mind when I came in and so far so good. (since I've owned it less than 48 hrs) All my silly questions were answered with no problem and my husband and I are very satisfied. Our salesman was wonderful and took very good care of us. I would definitely recommend him and the dealership to friends and family. More

Representative worked hard to find us the best car in our price range,with the best warranty possible. Was friendly and worked dilligently to get the financing approved.Overall am pleased with the experience price range,with the best warranty possible. Was friendly and worked dilligently to get the financing approved.Overall am pleased with the experience . More

this was a great experience,from the salesperson,all the way through the financing and final delivery.I give this dealership a 5 star rating way through the financing and final delivery.I give this dealership a 5 star rating More

Damon was wonderful to work with, he found the vehicle I wanted with all the features I wanted. He worked with me and the dealership to get the trade in amount I wanted for me vehicle. I am very happy wi wanted with all the features I wanted. He worked with me and the dealership to get the trade in amount I wanted for me vehicle. I am very happy with my experience with Basil Ford and would gladly send friends and relatives to Damon. Sincerely, Carol Kauschinger More

Mike Kelly did a great job finding a vehicle that met our requirements. His attention to our needs and ability to simplify the process was a real plus in us making the decision to buy from Basil Ford. Jordan requirements. His attention to our needs and ability to simplify the process was a real plus in us making the decision to buy from Basil Ford. Jordan Keicher is a knowledgeable and personable asset. His delivery of the car went quickly and very smooth. We appreciate the effort by both men. More