Basil Ford

I had an excellent experience. I will come again and refer others. I was made to feel comfortable and all my questions were answered fully. refer others. I was made to feel comfortable and all my questions were answered fully. More

Everything was good. I was able to work out a payment plan that worked for me. The staff were friendly and helpful. I am definitely happy with my purchase. If I buy a Ford for my next car I'll be sure to plan that worked for me. The staff were friendly and helpful. I am definitely happy with my purchase. If I buy a Ford for my next car I'll be sure to go there again. More

I went to Basil to see what new truck leasing was about and ended up with my dream truck. I got decent pricing and a wonderful no nonsense experience. Paul was wonderful to deal with as was financing and e and ended up with my dream truck. I got decent pricing and a wonderful no nonsense experience. Paul was wonderful to deal with as was financing and everyone i dealt with. Picked up my new F150 STX the next day, Paul Sync ' d my cell phone for me.pointed out the features .this was by far the easiest and best vehicle deal i've ever had . I will buy my next truck here. More

Jim and Debra where great. We were looking for a specific truck and they were able to locate it and give us a good price. We were able to do most of the work over the phone and it only took a few h specific truck and they were able to locate it and give us a good price. We were able to do most of the work over the phone and it only took a few hours to finish the deal at the dealership. This I really liked as we live out of town and are very busy people! Thanks for making this purchase so easy! More

Friendly, knowledgeable, no-hassle, came right to the bottom line and it was better than I had anticipated. Very efficient, every step explained in detail. No gimmicks in the add that brought me to the bottom line and it was better than I had anticipated. Very efficient, every step explained in detail. No gimmicks in the add that brought me to the dealer. Probably my best car buying experience ever. More

Dealership runs misleading newspaper adds. Salesmanship there is exceeded only by the art of bait and switch. I have proof the salesman I dealt with derailed a better deal I had at another Ford Dealer i there is exceeded only by the art of bait and switch. I have proof the salesman I dealt with derailed a better deal I had at another Ford Dealer in the area. This dealership wins the prize for being UNSCRUPULOUS! I plan to report this incident to the NYS Attorney General. If you have 4 hours to squander and want to see the show, just give them a call and you will get a red carpet private screening. This place deserves the renown triple F rating. FORGET FORD FOREVER! More

Basil Ford is by far the best experience I have ever had in my purchase of a new car! I have purchased about 20 cars over my life and this dealer delivered on everything they told me that they would do! Wow in my purchase of a new car! I have purchased about 20 cars over my life and this dealer delivered on everything they told me that they would do! Wow what a great way to do business. Other dealers in this area left me hanging in the customer wait area, only to come in and tell me that my credit application was missing information, (they collected all of that information)and we waited, finally my wife says she had enough, mind you we has a scheduled appointment, but 40 minutes late is unacceptable. Basil Ford's appointment was right on time and all the sales people helped out! Fantastic! I know now that future cars will be purchased here. Thanks, Dave More

This is the second F-150 truck my husband and I have purchased from Mike Kelly at this dealership. After several bad experiences at different dealerships and salesman, I was skeptical at first but gr purchased from Mike Kelly at this dealership. After several bad experiences at different dealerships and salesman, I was skeptical at first but greatly surprised at the service provided by Mike. He listens, understands the needs and restrictions of the buyer and works very hard to get you the best deal possible. He treats you with respect and does not play any of the typical cliche car salesman tricks. We will never deal with another salesman again. My husband and I highly recommend Mike. You will not be disappointed. More

No hassle, excellent customer service. Great dealership with hard working people exceeding customer expectations. Described the vehicle I wanted, they went out of their way to find the car. Excellent sales with hard working people exceeding customer expectations. Described the vehicle I wanted, they went out of their way to find the car. Excellent sales force. Will recommend this dealership to all. More

I got my Ford Escape from Basil Ford and I totally love it. My salesman, Mike Kelly, knew exactly what I wanted and was able to it for me. I was not pushed into anything I wasn't able to afford. My expe it. My salesman, Mike Kelly, knew exactly what I wanted and was able to it for me. I was not pushed into anything I wasn't able to afford. My experience at Basil was great with everyone I dealt with from sales to the final signing and I know that they had only my best interests when they sold me my Escape. Definately will go back for my next car and would recommend family and friends to go there also. More