Basil Ford
Cheektowaga, NY
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609 Reviews of Basil Ford
Amazing Customer Service We recently leased our fourth Ford vehicle - all from Mike Kelly. I cannot say enough good things about Mike - he truly wants to make the car buying/ We recently leased our fourth Ford vehicle - all from Mike Kelly. I cannot say enough good things about Mike - he truly wants to make the car buying/leasing experience enjoyable and goes out of his way to make sure you are happy with the purchase. Without any reservation, we would recommend Mike to our family, friends and co-workers. The team in the service station are wonderful to deal with as well. Great dealership all around. Terri More
One Happy Customer I am thouroughly pleased with the excellent service basil ford has provided. Not only are the staff professional and friendly, they will go the extra I am thouroughly pleased with the excellent service basil ford has provided. Not only are the staff professional and friendly, they will go the extra mile to please the customer. Tammy Decker has been a great help during the last 2 times I have brought my vehicle into the truck center. They even went out of their way to check my daughter's tires and fill them with air when I went to pick up my Escape yesterday. My truck runs beautifully and was completed in a timely manner. I would recommend Basil Ford to anyone. More
Great employees! I found it very nice to be greated by wonderful employees. Highly enjoyed the customer service. The service on the vehicle took longer than expected, I found it very nice to be greated by wonderful employees. Highly enjoyed the customer service. The service on the vehicle took longer than expected, the staff was understanding and accommodating. Not only was the work quality but the customer service meant everything. More
2 Car lease once again basil Ford has got us a great lease me and my wife. Michael Kelly helped us into 2 new 2015 Escape's. I hope you will give them a try. once again basil Ford has got us a great lease me and my wife. Michael Kelly helped us into 2 new 2015 Escape's. I hope you will give them a try. More
My Experience in Purchasing a New Vehicle at Basil Ford I recently purchased a new vehicle and had undercoating applied.. I was very satisfied with the car when I picked it up. Mike Kelly, the sales represe I recently purchased a new vehicle and had undercoating applied.. I was very satisfied with the car when I picked it up. Mike Kelly, the sales representative, was very helpful as were the other personnel at Basil Ford. As appears in my ratings, the experience was excellent. More
Miro is an awesome sales person My lease was coming due and si made a trip into Basil to decide what I wanted to do. Miro greeted me asked me some basic questions about my preference My lease was coming due and si made a trip into Basil to decide what I wanted to do. Miro greeted me asked me some basic questions about my preferences and BAM pulled up in my next car! He was fast, efficient and friendly! He pointed out all the features of the car and even made sure the car was warmed up while we signed the paperwork! We have another car who's lease is up in a few months- We will definitely go see Miro for that car too! One other note we dealt with the paperwork with Ben, he was also very personable and helpful. He made the paperwork and all the things you have to sign bearable and easy to understand. We were in and out in no time! Thanks for great service Miro and Ben! More
Best, Friendly Service Bought my new car at Basil. Love it. They treated me like a million bucks. When I needed technical help with new system, they welcomed me and helped r Bought my new car at Basil. Love it. They treated me like a million bucks. When I needed technical help with new system, they welcomed me and helped right away. Excellent service. Would recommend them to anyone looking for a new, or used, car. More
awesome sales experience Easiest and most smooth sale iv ever gone through, Christian was the best salesman iv ever dealt with, I'd definitely refer anyone I know to Basil For Easiest and most smooth sale iv ever gone through, Christian was the best salesman iv ever dealt with, I'd definitely refer anyone I know to Basil Ford More
Just browsing We have been to Basil before but Christian was a new face. We immediately let him know we were "just browsing" and he smiled and just was there for u We have been to Basil before but Christian was a new face. We immediately let him know we were "just browsing" and he smiled and just was there for us if we had questions. Very pleasant, and informative. We appreciated his "style" of salesmanship, I now have his card he will be our GO TO guy should we decide it is indeed time to buy again!! More
Awesome Came in to look at cars Christian came over to me with a smile on his face ready to help with anything I needed very knowledgeable with every car I wo Came in to look at cars Christian came over to me with a smile on his face ready to help with anything I needed very knowledgeable with every car I would recommend Christian to anyone to buy a car More