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Basil Ford
Cheektowaga, NY
608 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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608 Reviews of Basil Ford
May 30, 2016
Excellent customer service! Very pleased with my experience with this dealership. First time shopping here for a used car. Everyone was very friendly and helpful. Would reco Very pleased with my experience with this dealership. First time shopping here for a used car. Everyone was very friendly and helpful. Would recommend this dealership to others. More
by walmart
Employees Worked With
Joe, Ben
April 11, 2016
New purchase Purchased a used Jeep Patriot. I had to wait 4 days to get it due to some work being done but otherwise a great experience. Everybody I dealt with wer Purchased a used Jeep Patriot. I had to wait 4 days to get it due to some work being done but otherwise a great experience. Everybody I dealt with were very helpful and worked with me to get a deal worked out. More
by Daves
Employees Worked With
Leon Arrington, online staff.
April 03, 2016
untrustworthy Be very wary of this dealership and all reviews. Also look at yelp reviews to see customers with same horrible customer service I received. I was told Be very wary of this dealership and all reviews. Also look at yelp reviews to see customers with same horrible customer service I received. I was told a dent was fixed from my car and when I went to pick it up the dent was not fixed. Also was told my bumper was going to be fixed and it was fixed with bondant verses being replaced like what was on the estimate. The sales manager also tried to bribe me with two hundred dollars. His words to me were show me a good review and I will cut you a check for 200 dollars. Doesn't seem like a very trustworthy business to me and isn't that what you look for when purchasing a car. More
by mag07688
Employees Worked With
rob
January 30, 2016
Family Dealership Completely organized, friendly professional experience with an experienced salesman Found a car for me on the lot in seconds Got approved on financ Completely organized, friendly professional experience with an experienced salesman Found a car for me on the lot in seconds Got approved on financing quickly Great new indoor showroom More
by Big Al
Employees Worked With
Tony Tublio
November 13, 2015
Value, Courteous Friendly staff, great deals. James was very helpful and knowledgeable. Internet sales team was great to deal with. All in all will definitely recommen Friendly staff, great deals. James was very helpful and knowledgeable. Internet sales team was great to deal with. All in all will definitely recommend this dealership. More
by AWDfusion78
Employees Worked With
James Griffin
November 09, 2015
Basil Ford: We now have (3) Fords in our family. I just picked up my 2016 Fusion. That makes 3 purchases with a great experience and a great deal. Empoyee dealt with: Miro Thanks so much I just picked up my 2016 Fusion. That makes 3 purchases with a great experience and a great deal. Empoyee dealt with: Miro Thanks so much More
by ron0514
Employees Worked With
Miro & Jordon
October 14, 2015
There is only one place for a Ford - Basil !!!!! I have purchased all my vehicles through Basil. The most recent purchase hit it out of the ball park. I have know Bill for years passed on previous pu I have purchased all my vehicles through Basil. The most recent purchase hit it out of the ball park. I have know Bill for years passed on previous purchases and customer care. Miro was sales rep and the time and attention he provided was EXCEPTIONAL ! I am still on Cloud 9 driving the Ford Escape he sold me. In meeting members of the team on my visit - I cannot picture that =anyone would leave there dissatisfied, Miro - Bill Thank you for making this an unbelievable experience. More
by Gaetana
Employees Worked With
Miro & Bill
October 12, 2015
Great Experience! Excellent customer service! This was my third lease with them! Top notch service with a smile. You really feel that your business is appreciated and t Excellent customer service! This was my third lease with them! Top notch service with a smile. You really feel that your business is appreciated and that's important. More
by TGBTG017
Employees Worked With
Mr. Wagstaff.
September 15, 2015
Best experience ever buying a used vehicle ! Excellent service! Best experience ever buying a used car. Worked with Mike Kelly , and he worked with me to get me my dream car! I went to other d Excellent service! Best experience ever buying a used car. Worked with Mike Kelly , and he worked with me to get me my dream car! I went to other dealerships, and I wish I would of just started here! Would of saved me a lot of time...no one else came near what Mike offered me! More
by Julie714
Employees Worked With
Mike "Mickey" Kelly
February 07, 2015
Amazing Customer Service We recently leased our fourth Ford vehicle - all from Mike Kelly. I cannot say enough good things about Mike - he truly wants to make the car buying/ We recently leased our fourth Ford vehicle - all from Mike Kelly. I cannot say enough good things about Mike - he truly wants to make the car buying/leasing experience enjoyable and goes out of his way to make sure you are happy with the purchase. Without any reservation, we would recommend Mike to our family, friends and co-workers. The team in the service station are wonderful to deal with as well. Great dealership all around. Terri More
by DTMUCHA
Employees Worked With
Mike Kelly
