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Basil Ford
Cheektowaga, NY
614 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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614 Reviews of Basil Ford
December 02, 2016
Basil ford in Cheektowaga = amazing Mike, Greg, Rob, Donnie, all the guys at basil ford are amazing and I wouldn't buy a car from anyone else. Top notch service. Couldn't make the shoppi Mike, Greg, Rob, Donnie, all the guys at basil ford are amazing and I wouldn't buy a car from anyone else. Top notch service. Couldn't make the shopping experience any easier or excellent. Thanks guys. More
by NewF150buyer
Employees Worked With
Mike Worthington, Greg crossman, Rob
November 21, 2016
Excelling customer service I have been going to Basil for years and have never had a bad experience, efficient, great customer service and knowledgeable workers. I refer my fri I have been going to Basil for years and have never had a bad experience, efficient, great customer service and knowledgeable workers. I refer my friends and family!! More
by Sidneyk1228
Employees Worked With
Bill Bohn, Jason Darrow
November 21, 2016
Great Teamwork Great experience at Basil Ford purchasing Explorer. Knowledgeable staff that worked well together and gave me a great deal. Zero hassle. Bill Bohn Great experience at Basil Ford purchasing Explorer. Knowledgeable staff that worked well together and gave me a great deal. Zero hassle. Bill Bohn took time out of his busy day to meet with my family and make it an enjoyable experience. We recommend this dealership to all our friends and family. More
by Happy Customer
Employees Worked With
Bill Bohn, Vinny Cotroneo, Jordan,
October 21, 2016
On the road We are on a short vacation when the bumper of our car was folded. After a miserable experience with our road side assistance the folks from service re We are on a short vacation when the bumper of our car was folded. After a miserable experience with our road side assistance the folks from service really came through and got us right back on the road in time to enjoy our vacation. I wanted to thank the service assistantby name but I don't see him listed on the website. Thanks to all Guy from Michigan More
by Michigan guy
Employees Worked With
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September 07, 2016
Consistently excellent Just picked up my third Ford Edge and once again was totally pleased with the professional treatment from everyone I dealt with at Basil Ford. They f Just picked up my third Ford Edge and once again was totally pleased with the professional treatment from everyone I dealt with at Basil Ford. They found a car to fit my specifications and went out of their way to price it right and deliver it when I needed it. They even reached out to me to give me a heads up that there was some incentive cash available from Ford that saved me $1,500. More
by Jim
Employees Worked With
Frank Zambito, Tony Tubiolo, Chuck Basil, Jordan
June 21, 2016
got the car i wanted at the price i wanted i was looking for a 2016 ford escape and i got the vehicle i wanted at the price i wanted. basil has a large inventory of the cars and i was able to f i was looking for a 2016 ford escape and i got the vehicle i wanted at the price i wanted. basil has a large inventory of the cars and i was able to find exactly what i was looking for. the sales staff was extremely pleasant and i never felt pressured or uncomfortable. they also were very knowledgeable, helpful and courteous. More
by mannsdan
Employees Worked With
james & jordan
May 30, 2016
Excellent customer service! Very pleased with my experience with this dealership. First time shopping here for a used car. Everyone was very friendly and helpful. Would reco Very pleased with my experience with this dealership. First time shopping here for a used car. Everyone was very friendly and helpful. Would recommend this dealership to others. More
by walmart
Employees Worked With
Joe, Ben
April 11, 2016
New purchase Purchased a used Jeep Patriot. I had to wait 4 days to get it due to some work being done but otherwise a great experience. Everybody I dealt with wer Purchased a used Jeep Patriot. I had to wait 4 days to get it due to some work being done but otherwise a great experience. Everybody I dealt with were very helpful and worked with me to get a deal worked out. More
by Daves
Employees Worked With
Leon Arrington, online staff.
April 03, 2016
untrustworthy Be very wary of this dealership and all reviews. Also look at yelp reviews to see customers with same horrible customer service I received. I was told Be very wary of this dealership and all reviews. Also look at yelp reviews to see customers with same horrible customer service I received. I was told a dent was fixed from my car and when I went to pick it up the dent was not fixed. Also was told my bumper was going to be fixed and it was fixed with bondant verses being replaced like what was on the estimate. The sales manager also tried to bribe me with two hundred dollars. His words to me were show me a good review and I will cut you a check for 200 dollars. Doesn't seem like a very trustworthy business to me and isn't that what you look for when purchasing a car. More
by mag07688
Employees Worked With
rob
January 30, 2016
Family Dealership Completely organized, friendly professional experience with an experienced salesman Found a car for me on the lot in seconds Got approved on financ Completely organized, friendly professional experience with an experienced salesman Found a car for me on the lot in seconds Got approved on financing quickly Great new indoor showroom More
by Big Al
Employees Worked With
Tony Tublio
