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Basil Ford

Cheektowaga, NY

4.7
609 Reviews

1540 Walden Ave

Cheektowaga, NY

14225

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609 Reviews of Basil Ford

November 07, 2017

25k check up Dealer was able to take car in with no appointment. I had a state inspection, oil change, tire rotation, and the 25000 mile maintenance performed. I w More

by Jamesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 10, 2017 -

Basil Ford responded

Thanks for your kind review!!

October 18, 2017

Great people and great service. From the time you walk through the door till I pulled out. No complaints here. Best place to buy a vehicle. More

by Geno48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael mcgill
Oct 27, 2017 -

Basil Ford responded

Thanks to you! We appreciate it!

October 10, 2017

Excellence in Customer Service I received Excellence In Customer Service at Basil Ford. The service center and the sales team delivered professionalism in service. All of my questi More

by Excellence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Center, Benjamin Angelo, Nick Valint and Kyle Doherty
Oct 13, 2017 -

Basil Ford responded

Thanks to you! We appreciate your kind review.

October 09, 2017

Best service manager Tammy Decker For over 20 years, I have taken my personal and business vehicles to Basil Ford and Trucks. Tammy Decker has been the most attentive, honest, and thou More

by smeeds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Decker
Oct 13, 2017 -

Basil Ford responded

Hi there, Thank you so much for your glowing review & feedback. We are honored to have Tammy apart of our team and are pleased you are pleased! We will be sure to pass along the congratulations.

October 06, 2017

Top notch service with a smile ;-) Bought my car from Basil Ford last winter. It has been a great experience. They have earned a customer for life. Recently brought my car for oil chang More

by Andrew Ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Oct 13, 2017 -

Basil Ford responded

Thanks Andrew, we are pleased to hear it! Happy driving!

October 04, 2017

New car Love the card! Great deal! Laurie was great to deal with and even gave what I wanted for a trade in on my old car. More

by Gasoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Irish
Oct 06, 2017 -

Basil Ford responded

Thanks to you! Welcome to the family!

October 03, 2017

Professional Throughout I was very pleased with my experience with Basil Ford. From the minute I walked in, through the entire buying orocess, our salesman Frank and his GM More

by Female Ford Shopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Panaro, Frank (GM)
Oct 06, 2017 -

Basil Ford responded

Thanks to you! We appreciate your trust in us!

October 02, 2017

Fast,courteous,professional service Great job ! Service done faster than told ! Really enjoy taking car here ! Enjoy working with Basil family ! Escipally Andrew Kern ! General Manager F More

by Johnny focus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kern
Oct 06, 2017 -

Basil Ford responded

Thanks! We appreciate your review & your business. Welcome to the family!

September 30, 2017

Excellent From making my appointment to dropping my car off I was treated with respect. When I dropped my car off the gentleman at service took his time listene More

by Char0928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 06, 2017 -

Basil Ford responded

Thanks, we appreciate your business! Welcome to the family

September 29, 2017

Basil is the Best!!! Dealing with the Basil team was awesome! My salesman (Frank Panero) was so nice and the GM (Mr. Zambito) took great care of me. Also Mike Kopecki in More

by Hanci2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Zambito, Frank Panero, Mike Kopecki
Oct 06, 2017 -

Basil Ford responded

Hey thanks! We really appreciate your kind review & your business! happy driving!

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