Basil Ford
Cheektowaga, NY
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609 Reviews of Basil Ford
25k check up Dealer was able to take car in with no appointment. I had a state inspection, oil change, tire rotation, and the 25000 mile maintenance performed. I w Dealer was able to take car in with no appointment. I had a state inspection, oil change, tire rotation, and the 25000 mile maintenance performed. I was given a ride home and picked up when car was ready. Car was ready when promised and it was cleaned. Luckily no problems were discovered. Job well done More
Great people and great service. From the time you walk through the door till I pulled out. No complaints here. Best place to buy a vehicle. people and great service. From the time you walk through the door till I pulled out. No complaints here. Best place to buy a vehicle. More
Excellence in Customer Service I received Excellence In Customer Service at Basil Ford. The service center and the sales team delivered professionalism in service. All of my questi I received Excellence In Customer Service at Basil Ford. The service center and the sales team delivered professionalism in service. All of my questions about my vehicle were answered in a patient and concerned manner. In addition, my vehicle was serviced efficiently and very timely . I will definitely share my experience with others. Thank you Basil Ford for letting me know quality customer service still exists. More
Best service manager Tammy Decker For over 20 years, I have taken my personal and business vehicles to Basil Ford and Trucks. Tammy Decker has been the most attentive, honest, and thou For over 20 years, I have taken my personal and business vehicles to Basil Ford and Trucks. Tammy Decker has been the most attentive, honest, and thoughtful Service Manager: aTrue Professional. When my staff were delinquent in getting the routine maintenance completed timely; she would alert my. Every recall, notice, etc; always a call. Buying a car is an investment; having your vehicle cared for and your business valued is a comfort not often found in today’s business. This is why I stay at Basil Ford- Tammy Decker. Ford should give her a National Recgnition More
Top notch service with a smile ;-) Bought my car from Basil Ford last winter. It has been a great experience. They have earned a customer for life. Recently brought my car for oil chang Bought my car from Basil Ford last winter. It has been a great experience. They have earned a customer for life. Recently brought my car for oil change. Their customer service and attention to details are like no other. Checked and topped off my fluids. Great dealership with great people!! More
New car Love the card! Great deal! Laurie was great to deal with and even gave what I wanted for a trade in on my old car. Love the card! Great deal! Laurie was great to deal with and even gave what I wanted for a trade in on my old car. More
Professional Throughout I was very pleased with my experience with Basil Ford. From the minute I walked in, through the entire buying orocess, our salesman Frank and his GM I was very pleased with my experience with Basil Ford. From the minute I walked in, through the entire buying orocess, our salesman Frank and his GM (also Frank) were a pleasure to deal with. They were efficient (didn't leave us sitting there for long periods during the process) and the price was better than the other 2 dealers we went to. I was shopping with my 84 yearFt s young mom and there was no condescension at all. I am already planning on going back for my next vehicle. More
Fast,courteous,professional service Great job ! Service done faster than told ! Really enjoy taking car here ! Enjoy working with Basil family ! Escipally Andrew Kern ! General Manager F Great job ! Service done faster than told ! Really enjoy taking car here ! Enjoy working with Basil family ! Escipally Andrew Kern ! General Manager Frank Zambito and his team do a great job More
Excellent From making my appointment to dropping my car off I was treated with respect. When I dropped my car off the gentleman at service took his time listene From making my appointment to dropping my car off I was treated with respect. When I dropped my car off the gentleman at service took his time listened to me. I couldn't have asked for any better treatment. More
Basil is the Best!!! Dealing with the Basil team was awesome! My salesman (Frank Panero) was so nice and the GM (Mr. Zambito) took great care of me. Also Mike Kopecki in Dealing with the Basil team was awesome! My salesman (Frank Panero) was so nice and the GM (Mr. Zambito) took great care of me. Also Mike Kopecki in Assessories was pleasant and very helpful!! More