Basil Ford
Cheektowaga, NY
Filter Reviews by Keyword
By Type
608 Reviews of Basil Ford
Excellent service I had great service. Bob pontrello is very helpful. Very short wait. Cost was reasonable. I would definitely recommend this dealership. Excellent staf I had great service. Bob pontrello is very helpful. Very short wait. Cost was reasonable. I would definitely recommend this dealership. Excellent staff and service team. More
Ford escape Kept me updated on everything that was being done to my vehicle even though I did have to be there for 3 hours. Needed new tires but he was not pushy Kept me updated on everything that was being done to my vehicle even though I did have to be there for 3 hours. Needed new tires but he was not pushy about me buying on that day More
Great dealership. Well run organization They have repeatedly treated me well and really appreciate you as the customer I have purchased vehicles from them before an Well run organization They have repeatedly treated me well and really appreciate you as the customer I have purchased vehicles from them before and they continue to give great service. More
Routine service visit Whether it's for routine service or there's an issue with my car, the guys - Andrew, Jose, Dave - have always been friendly and helpful. I've never w Whether it's for routine service or there's an issue with my car, the guys - Andrew, Jose, Dave - have always been friendly and helpful. I've never waited more than a couple of minutes for their attention unless they were busy with other customers since they give me the same courteous attention too. More
Service and tires Robert was knowledgeable. Went over and above to service my needs. Price was ok but he tried to get it reduced. I was disappointed I could not get c Robert was knowledgeable. Went over and above to service my needs. Price was ok but he tried to get it reduced. I was disappointed I could not get credit approved for snow tires. More
Service was great I didn't wait long for service.everything was taken care of without a problem.i was in and out of the dealership in about 25 minutes.service is quik a I didn't wait long for service.everything was taken care of without a problem.i was in and out of the dealership in about 25 minutes.service is quik and reliable. More
My salesperson, Leon Arrington, is always top-notch! Basil Ford has been my dealership for at least the last 15 years. I have always dealt with Leon Arrington, a true professional. Thank you. Basil Ford has been my dealership for at least the last 15 years. I have always dealt with Leon Arrington, a true professional. Thank you. More
Great Listened and attentative made deal with no pressure he'd true to what was negotiated. After market accessories were installed to my satisfaction. Vehi Listened and attentative made deal with no pressure he'd true to what was negotiated. After market accessories were installed to my satisfaction. Vehicle was clean and full of fuel him delivery More
Great customer service Thanks to the Basil team for my recent repair om my 2011 F-150.Completed on time with satification of the the service repair. Team work!!! Thanks to the Basil team for my recent repair om my 2011 F-150.Completed on time with satification of the the service repair. Team work!!! More
25k check up Dealer was able to take car in with no appointment. I had a state inspection, oil change, tire rotation, and the 25000 mile maintenance performed. I w Dealer was able to take car in with no appointment. I had a state inspection, oil change, tire rotation, and the 25000 mile maintenance performed. I was given a ride home and picked up when car was ready. Car was ready when promised and it was cleaned. Luckily no problems were discovered. Job well done More