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Basil Ford

Cheektowaga, NY

4.7
608 Reviews

1540 Walden Ave

Cheektowaga, NY

14225

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608 Reviews of Basil Ford

January 14, 2018

Excellent service I had great service. Bob pontrello is very helpful. Very short wait. Cost was reasonable. I would definitely recommend this dealership. Excellent staf More

by Gary444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob pontrello
Feb 02, 2018 -

Basil Ford responded

Thanks Gary!! Happy driving!

January 08, 2018

Ford escape Kept me updated on everything that was being done to my vehicle even though I did have to be there for 3 hours. Needed new tires but he was not pushy More

by Froglady1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob pontrello
Jan 12, 2018 -

Basil Ford responded

Thanks for your candid review, we appreciate your business!

December 22, 2017

Great dealership. Well run organization They have repeatedly treated me well and really appreciate you as the customer I have purchased vehicles from them before an More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Dec 29, 2017 -

Basil Ford responded

Thanks for the kind words! We appreciate your business

December 19, 2017

Routine service visit Whether it's for routine service or there's an issue with my car, the guys - Andrew, Jose, Dave - have always been friendly and helpful. I've never w More

by lilstnkr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kern
Dec 29, 2017 -

Basil Ford responded

Thanks to you! We appreciate it!

December 18, 2017

Service and tires Robert was knowledgeable. Went over and above to service my needs. Price was ok but he tried to get it reduced. I was disappointed I could not get c More

by Lstalk227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pontrello
Dec 29, 2017 -

Basil Ford responded

Thank you for the review!

December 18, 2017

Service was great I didn't wait long for service.everything was taken care of without a problem.i was in and out of the dealership in about 25 minutes.service is quik a More

by Fordcar11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Darl
Dec 29, 2017 -

Basil Ford responded

Thanks to you! Happy driving

December 12, 2017

My salesperson, Leon Arrington, is always top-notch! Basil Ford has been my dealership for at least the last 15 years. I have always dealt with Leon Arrington, a true professional. Thank you. More

by A loyal customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New Car Dealer Business Manager
Dec 29, 2017 -

Basil Ford responded

Hey thanks! We think you're top notch!

December 11, 2017

Great Listened and attentative made deal with no pressure he'd true to what was negotiated. After market accessories were installed to my satisfaction. Vehi More

by Patdemi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Thompson
Dec 29, 2017 -

Basil Ford responded

Thanks for the review! Happy driving!

December 11, 2017

Great customer service Thanks to the Basil team for my recent repair om my 2011 F-150.Completed on time with satification of the the service repair. Team work!!! More

by Spike63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Pontrello, Jess Basil
Dec 29, 2017 -

Basil Ford responded

Thanks for the review! Happy driving

November 07, 2017

25k check up Dealer was able to take car in with no appointment. I had a state inspection, oil change, tire rotation, and the 25000 mile maintenance performed. I w More

by Jamesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 10, 2017 -

Basil Ford responded

Thanks for your kind review!!

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