Basil Ford

Routine maintenence The staff was very friendly, courteous and professional. Wait time was minimal. A very relaxing waiting area and very satisfied with the quality of wo The staff was very friendly, courteous and professional. Wait time was minimal. A very relaxing waiting area and very satisfied with the quality of work. More

Awesome! Quick and affordable! They know my vehicle like nobody else. Friendly service advisors in a clean environment. Convienent location with shuttle drivers available. Coupon They know my vehicle like nobody else. Friendly service advisors in a clean environment. Convienent location with shuttle drivers available. Coupons are an added bonus. More

Tire repair Traveled to Buffalo area for MAAC swim championships. Tire was going flat and was on Walden ave looking for a repair shore at 7pm. Pulled into Basil Traveled to Buffalo area for MAAC swim championships. Tire was going flat and was on Walden ave looking for a repair shore at 7pm. Pulled into Basil Ford and they were just closing for the day. I spoke to Jose in service and he said no problem bring the vehicle in and he found a nail in the right rear tire. Even though they were done for the day, he had his repair guys stayed longer and they patched and balance the tire and got me and family on our way in less than 20 minutes. Great service and no hesitation on his part or his staff to help me out. Thx Jose and repair guys for going out of your way to help out an out of town traveler! I later found out that my sister buys and services her vehicles at Basil and has a good history with them as well More

Professionalism at its finest I recently purchased my dream truck from Basil Ford. The staff made the entire experience wonderful from the moment I walked in the door. The staff wa I recently purchased my dream truck from Basil Ford. The staff made the entire experience wonderful from the moment I walked in the door. The staff warmly greeted me with a smile and a handshake. They swept me through the entire process quickly and professionally. With a quick copy of my drivers license, I was test driving my new truck. By the time I returned they had already valued my trade in. I love a good negotiation, as a matter of fact I crave it. Unfortunately, that never came to fruition. The numbers on my trade were exceptional. The price I wanted to pay for the new truck was already quoted on paper. I was signing on the dotted line in record time which left me the entire afternoon to do what I wanted. No fuss. No hassle. That's my kind of buying experience. Hats off to Chuck, Rocky, and the entire Basil staff. More

Excellent customer service I was treated with absolute professional courteous service. I cannot imagine going anywhere else.I highly recommend Basil Ford to anyone seeking excep I was treated with absolute professional courteous service. I cannot imagine going anywhere else.I highly recommend Basil Ford to anyone seeking exceptional service. I was kept up to date and informed as to the progress while I was waiting. More

Oil change I was most impressed with the courtesy of the staff and the very efficient manner in which my service was completed. The overall experience rates a 10 I was most impressed with the courtesy of the staff and the very efficient manner in which my service was completed. The overall experience rates a 10. With 10 being the highest rating. More

State Inspection Well, tho start off I had alot of concerns due to bad experiences with other cars places. Jose made out clear tho me that theywould take good care of Well, tho start off I had alot of concerns due to bad experiences with other cars places. Jose made out clear tho me that theywould take good care of me, to have a cup of coffee, a donut and relax they get me out quick. That they did. To my surprise she's running better than before. More

Great service, quick turn around Went in for service, as it’s the only place I’ll go, it’s fast friendly and a great place to go. Service writer (Scott) was informative and made the e Went in for service, as it’s the only place I’ll go, it’s fast friendly and a great place to go. Service writer (Scott) was informative and made the experience fast and easy More

Love Basil and their employees! I get excellent service every time I bring my vehicle to Basil. They literally give you service with a smile, and it’s convenient. Awesome sales and s I get excellent service every time I bring my vehicle to Basil. They literally give you service with a smile, and it’s convenient. Awesome sales and service! More

New Ford F150 Very friendly dealership.Great selection of Trucks. Colin was a very good salesman. They had the truck ready for us to pick up the very next day. Very friendly dealership.Great selection of Trucks. Colin was a very good salesman. They had the truck ready for us to pick up the very next day. More