Basil Ford

Great experience I originally went in for an oil change. I only had 3 payments left on my lease and was asked if I was interested in talking to someone about a new veh I originally went in for an oil change. I only had 3 payments left on my lease and was asked if I was interested in talking to someone about a new vehicle. With in minutes I was in discussions about lease pull ahead. Everyone was so nice and very considerate as they could see I was in extreme pain. New vehicle later that evening! More

Great customer service very friendly people. I would recommend Basil Ford to everyone. They also have a really nice waiting room with coffee popcorn and customer service very friendly people. I would recommend Basil Ford to everyone. They also have a really nice waiting room with coffee popcorn and other snacks. More

Unhappy customer The service technician never reported a part he broke in my car I had to find out on my own I will be reporting this to the better Business Bureau unh The service technician never reported a part he broke in my car I had to find out on my own I will be reporting this to the better Business Bureau unhappy with service I had on the week up to 2/19/18 my name is Bernard Brown this is not how you treat a customer spending their money. More

Oil change, brakes & rotors Service is great. Very friendly & helpful when I ask questions. They tell you exactly what they are going to do before they even start the work. Service is great. Very friendly & helpful when I ask questions. They tell you exactly what they are going to do before they even start the work. More

Oil change I went to the dealership to get an oil change, They had a quick lube lane. So I decided to use it. I was in an out in under an hour I went to the dealership to get an oil change, They had a quick lube lane. So I decided to use it. I was in an out in under an hour More

Oil change 10000 mile check up No problem last visit 2 1/2;yrs ago when got another lease was led to believe the remaining 10 months on my original lease would be waived when I leas No problem last visit 2 1/2;yrs ago when got another lease was led to believe the remaining 10 months on my original lease would be waived when I leased the 2016 fusion I later found out that the remaining payments were figured into my new payment. When I brought it up to another salesman I was told the process was not explained properly. Nothing could be done so I was out $3000. More

Excellent, honest service! Basil Ford always has honest and reliable service. They are my first choice for car repairs. Basil will never try to convince you to have costly, unn Basil Ford always has honest and reliable service. They are my first choice for car repairs. Basil will never try to convince you to have costly, unnecessary repairs like other places. I would recommend them highly. More

Prompt and Professional By far the best leasing experience I've ever had. Josh was helpful and accommodating without being pushy. Went the extra mile to make sure I was happy By far the best leasing experience I've ever had. Josh was helpful and accommodating without being pushy. Went the extra mile to make sure I was happy! Mission accomplished! More

Excellent care We are a return buyer to Basil Ford. The center is welcoming and the staff courteous and helpful. Our Sales Professional, Nick Valint, made our expe We are a return buyer to Basil Ford. The center is welcoming and the staff courteous and helpful. Our Sales Professional, Nick Valint, made our experience as easy as possible. He listened, heard, and made recommendations based on what we were looking for in features, pricing, and any concerns. He was very knowledgeable and thorough. More