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Basil Ford

Cheektowaga, NY

4.7
612 Reviews

1540 Walden Ave

Cheektowaga, NY

14225

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612 Reviews of Basil Ford

June 13, 2018

Starter issue Great place to have your car serviced! Staff has excellent attitude and understands your issues! Andrew is a professional and has an excellent job kno More

by Buffalo77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bob Christina
Jun 15, 2018 -

Basil Ford responded

Thanks to you! Happy driving!

June 08, 2018

Very good experience! Went to dealership to look at some new vehicles and everyone there was very helpful. Our salesman Mike Worthington was very nice to deal with. All que More

by Verne P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Worrhington
Jun 15, 2018 -

Basil Ford responded

Thanks to you, Verne! We hope you love your new vehicle!

June 04, 2018

Good experience We couldn’t have been treated better. Everyone was very helpful. I would definitely recommend Basil Ford to anyone. Every we dealt with were friendly More

by Dave R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 04, 2018 -

Basil Ford responded

Thanks Dave! We're so glad to hear it! Happy driving!

June 02, 2018

The best in WNY!! Always go above and beyond to provide fast friendly dependable service!! Only dealer I know to remember birthdays and anniversaries!! Always a pleas More

by Sgeddesmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Jun 04, 2018 -

Basil Ford responded

Thanks to you!! Happy driving & thanks for putting your trust in us!

May 23, 2018

That’s the Basil difference From looking at the suv to test driving to answering all the questions I had mike Thompson has done an out standing job he made buying a suv easy from More

by Bootslagowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Thompson vinny vigrass
Jun 04, 2018 -

Basil Ford responded

Thanks to you! We appreciate your continued support. Welcome to the family!

May 16, 2018

Basil service outstanding Over the past two decades I have been dealing with Basil Ford. I have always had a great experience. In the few times I have had to work with the se More

by KENNELLY67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Jun 04, 2018 -

Basil Ford responded

Thanks Ken! We're so glad to hear it! Happy driving!

April 27, 2018

Friendly competent people I recommend Basil Ford because the people are always warm friendly and welcoming. Wait area for service is comfortable with free wifi, water coffee li More

by Ropha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinnie, mike Worthington, andrew in service, josh in finance
Apr 27, 2018 -

Basil Ford responded

Thanks Ropha! We appreciate your kind review & your continued support!

April 06, 2018

Service Great sevice,friendly staff. Service was done in a timely manner. Very efficient and courteous service. Inspection, oil change, multi point inspec More

by walmart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 06, 2018 -

Basil Ford responded

Thanks to you! Happy driving & welcome to the family!

March 31, 2018

Not satisfied I posted a review to the Dealer's website however they will not post it until they review it to see if it meets their giudelines so therefore I'm goin More

by Yvonne Bridges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Whomever was in your service center
Apr 06, 2018 -

Basil Ford responded

Hi Yvonne, I apologize about this. We are looking into why the shuttle rides weren't offered to you. Please also know, we cannot and do not filter any reviews that are left on any of our sites! Please contact us at basilcares@basilford.com so we can better understand what occurred. Thank you!

March 29, 2018

fast and easy I went in with a truck I bought 6 months ago right out of collage with 10k down i knew it would be in a bad spot with it bit they helped switch me int More

by canyder33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
vinny and Jordan
Apr 06, 2018 -

Basil Ford responded

We're so glad to hear it, thank you! Welcome to the family!

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