Basil Ford
Cheektowaga, NY
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608 Reviews of Basil Ford
That’s the Basil difference From looking at the suv to test driving to answering all the questions I had mike Thompson has done an out standing job he made buying a suv easy from From looking at the suv to test driving to answering all the questions I had mike Thompson has done an out standing job he made buying a suv easy from beginning to end I’m glad i bought from Basil ford Basil ford has given me outstanding buying experience that you can’t fund anywhere would highly recommend mike and or Basil ford for all your car suv or truck buying needs there service is also outstanding More
Basil service outstanding Over the past two decades I have been dealing with Basil Ford. I have always had a great experience. In the few times I have had to work with the se Over the past two decades I have been dealing with Basil Ford. I have always had a great experience. In the few times I have had to work with the service area I have always left feeling that I receive excellent service from professionals. More
Friendly competent people I recommend Basil Ford because the people are always warm friendly and welcoming. Wait area for service is comfortable with free wifi, water coffee li I recommend Basil Ford because the people are always warm friendly and welcoming. Wait area for service is comfortable with free wifi, water coffee light snacks. They have a large indoor showroom so no matter the weather, you can really inspect the vehicles without getting rained/snowed on. Im so pleased with this dealersip, I have purchased 4 vehicles in the past 3 years. More
Service Great sevice,friendly staff. Service was done in a timely manner. Very efficient and courteous service. Inspection, oil change, multi point inspec Great sevice,friendly staff. Service was done in a timely manner. Very efficient and courteous service. Inspection, oil change, multi point inspection, tire rotation, battery check. More
Not satisfied I posted a review to the Dealer's website however they will not post it until they review it to see if it meets their giudelines so therefore I'm goin I posted a review to the Dealer's website however they will not post it until they review it to see if it meets their giudelines so therefore I'm going to post it here. I was satisfied with the work that this dealership did however their communication sucked. They told me several different things about timeframes that did not happen. I went four days without a vehicle and they didn't even tell me that they provide a courtesy shuttle causing me to have to pay for rides and pay for cabs to get back and forth to the dealership. More
fast and easy I went in with a truck I bought 6 months ago right out of collage with 10k down i knew it would be in a bad spot with it bit they helped switch me int I went in with a truck I bought 6 months ago right out of collage with 10k down i knew it would be in a bad spot with it bit they helped switch me into a new lease and even get some of the money back out of it and lowered my payment it was an amazing experience More
Great experience I originally went in for an oil change. I only had 3 payments left on my lease and was asked if I was interested in talking to someone about a new veh I originally went in for an oil change. I only had 3 payments left on my lease and was asked if I was interested in talking to someone about a new vehicle. With in minutes I was in discussions about lease pull ahead. Everyone was so nice and very considerate as they could see I was in extreme pain. New vehicle later that evening! More
Excellence in car buying This has been best car buying experience, My salesman did all he could for me the staff was exceptionally nice. Beauitful dealership very nice people This has been best car buying experience, My salesman did all he could for me the staff was exceptionally nice. Beauitful dealership very nice people to work with More
Great customer service very friendly people. I would recommend Basil Ford to everyone. They also have a really nice waiting room with coffee popcorn and customer service very friendly people. I would recommend Basil Ford to everyone. They also have a really nice waiting room with coffee popcorn and other snacks. More
Unhappy customer The service technician never reported a part he broke in my car I had to find out on my own I will be reporting this to the better Business Bureau unh The service technician never reported a part he broke in my car I had to find out on my own I will be reporting this to the better Business Bureau unhappy with service I had on the week up to 2/19/18 my name is Bernard Brown this is not how you treat a customer spending their money. More