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Basil Ford

Cheektowaga, NY

4.7
609 Reviews

1540 Walden Ave

Cheektowaga, NY

14225

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609 Reviews of Basil Ford

September 26, 2017

Trade in Had to figure out hoe to trade our lease in before we left for florida, still had 6 months on it. Nick took care of everything and was a easy transit More

by Lucasdixie17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Valint
Sep 28, 2017 -

Basil Ford responded

Thanks! We're glad you had an easy experience here with us!

September 20, 2017

Tire repair Great service for oil change and replaced tire because of nail. Jose did excellent job of getting everything taken care of in a timely fashion. More

by Terricm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 22, 2017 -

Basil Ford responded

Thanks!! Jose is pretty great, huh!? Thanks for your business!

September 12, 2017

Excellent, very curtious and helpful Customer service was excellent and the staff was very friendly. The sales manager initially helped us get started because it was very busy at the time More

by JFW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick valent and Don Brownell, Jess Basil
Sep 22, 2017 -

Basil Ford responded

Thank you! We appreciate your kind review & your business!

July 14, 2017

Mariah Irish was great! The Customer service answered all my questions and went out of their way to make sure I was satisfied with everything.Great job!! The transaction wa More

by DEBBIE ORLOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariah Irish
Jul 21, 2017 -

Basil Ford responded

Thanks Debbie! We hope you love your new vehicle!

April 18, 2017

New Lease Purchase Great people to work with they truly showed me that they wanted and appreciated my business. Aaron Valenti did a great job from start to finish with More

by Hank Radzikowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Aaron Valenti
Apr 20, 2017 -

Basil Ford responded

Thanks to you, Aaron!! Welcome to the family!

March 12, 2017

Great experience I saw on a SUV online and sent an inquiry in about it. Customer service emailed back that the vehicle was available. I stopped in the dealership and m More

by Kmohan4269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith and sales manager
Apr 07, 2017 -

Basil Ford responded

Thanks!! We hope you love your new vehicle, welcome to the family!

January 26, 2017

Tammy D is the best !! Fleet service is always ready to do repairs when needed . Fast and reliable service keeps me coming back time after time and the people are easy to wo More

by 1234vbnm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Decker
Apr 07, 2017 -

Basil Ford responded

Thanks!! We appreciate your business, welcome to the family!

January 23, 2017

Amazing I recently gotten a car from here. The salesperson that helped me out was very helpful and looked out so much. I told him how much I wanted to spend a More

by BrittanyCrowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky & Greg
Apr 07, 2017 -

Basil Ford responded

Thanks!! We appreciate your business, welcome to the family!

January 06, 2017

Tires, and oil change Ron in service was very considerate, efficient, and knowable about my service needs. He priced matched my new tires to the lowest price available and More

by Charlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron in service
Apr 07, 2017 -

Basil Ford responded

Thanks Charlene!! We appreciate your business, welcome to the family!

Apr 07, 2017 -

Basil Ford responded

Thanks!! We appreciate your business, welcome to the family!

January 05, 2017

Service review Needed an oil change and asked Tammy if she could squeeze me into the schedule as I was driving in the vicinity of the service center. Sh told me to More

by cavemannn45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Decker
Apr 07, 2017 -

Basil Ford responded

Thanks!! We appreciate your business, welcome to the family!

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