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Basil Ford

Cheektowaga, NY

4.7
611 Reviews
Call Dealership (716) 893-1000

1540 Walden Ave

Cheektowaga, NY

14225

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611 Reviews of Basil Ford

August 24, 2023

I’ve always had a pleasant experience at Basil Ford. The customer service is outstanding. More

by srt6977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Aug 31, 2023 -

Basil Ford responded

Thank you so much for your kind review, we appreciate you and your support!

Aug 31, 2023 -

srt6977 responded

My pleasure! Thank you for your great service.

August 19, 2023

Very clean dealership and friendly service. I take all my vehicles here for regular maintenance and service. More

by Clawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Aug 31, 2023 -

Basil Ford responded

Thank you so much for your kind word and praise of our team! We strive to keep our facility as clean as possible, we look forward to seeing you again!

July 27, 2023

Great customer service employees are all friendly Great clean waiting room and goodies good pricing 😁 More

by momof3js55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Jul 28, 2023 -

Basil Ford responded

Thank you so much for your review and kind words about our staff! We're happy to hear you made yourself comfortable in our waiting room while we worked on your vehicle, and we look forward to seeing again next time you need us!

June 26, 2023

Friendly and knowledgeable staff. The work was performed quickly and the customer lounge is pleasant. More

by mjfjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron.
Report | Print
Jun 27, 2023 -

Basil Ford responded

Thank you so much for your 5-star review of our team! We're thrilled to hear that you enjoyed our waiting area and that you found our team friendly and knowledgeable! We look forward to seeing you again!

June 24, 2023

Basil, Ford is a great dealership. Great service happy customer. Thank you. so very much More

by Richardsing2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
Report | Print
Jun 26, 2023 -

Basil Ford responded

Thank you for your review of our team! We are overjoyed to hear about your experience with us and we look forward to seeing you again soon!

June 01, 2023

Goodservice service in a time manner ,professional,friendly,helpful service by quick lane agent (angela),thankyou.i will keep basil in for future service. More

by No name .
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Report | Print
Jun 26, 2023 -

Basil Ford responded

Thank you so much for your review of our service team! We're thrilled to hear that you were provided with excellent, professional, and friendly service! We look for ward to seeing you again in the future!

May 23, 2023

Service was excellent! I did not even need to leave my house. Basil Ford picked my car up, serviced it, kept me informed every minute and dropped it off when it was done. More

by kathleenbenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Jess Basil, Cassie Soucia
Report | Print
May 24, 2023 -

Basil Ford responded

Thank you for your review of our team! We strive to go the extra mile for our customers so that they feel secure in their vehicles. We look forward to being of service to you again in the future!

May 11, 2023

Excellent experience from A to Z thanks my salesperson Mike Worthingtn,made it sure my vehicle was better then described,He picked me up at the airport,very professional made me felt like in family,I defi More

by juve4ever73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Worthingtn, Jess Basil, Cassie Soucia
Report | Print
May 12, 2023 -

Basil Ford responded

Thank you so much for your review of our team, we're very happy to hear that they went above & beyond to welcome you into the Basil Family! We're very honored that you chose Basil Ford and we look forward to being of service to you again in the future!

May 20, 2023 -

juve4ever73 responded

In this market it’s very difficult to find a trust and reliable good dealership like Basil Ford especially with Mike Worthingtn when it comes to purchase a vehicle that’s why I saved Basil Ford with Mike Worthingtn my first family dealership in my vehicles needs.

May 09, 2023

Excellent service today! Andrew was very helpful. Nice waiting room and delivery option. Great dealership! More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kern
Report | Print
May 10, 2023 -

Basil Ford responded

Thank you for your review and kind comments about our team! Andrew does his best to make sure that all of his customers know what is going on with their vehicles and provide realistic expectations.

May 04, 2023

Excellent experience. There was no extreme pressure during the sale. The salesman was knowledgeable & able to answer all my questions. The sale was quick & painless a More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Rose, Jess Basil, Cassie Soucia
Report | Print
May 05, 2023 -

Basil Ford responded

Thank you for your review of our team! We strive to make the car-buying process simple and stress-free, and it's great to hear that we went above and beyond! We thank you for your recommendation, and look forward to being of service to you again!

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