Basil Ford

Employees were competent , knowledgeable. Friendly, professional. process to lease a car was efficient and not the usual hassle! Pricing very good! Friendly, professional. process to lease a car was efficient and not the usual hassle! Pricing very good! More

Salesmen are polite and go the extra mile to Help the customer. Work is done well and I can always count on them customer. Work is done well and I can always count on them More

Had some service done on my f-150, Arron and his staff did an excellent job. They are all professional and polite, answering all my questions. Would definitely recommend them! did an excellent job. They are all professional and polite, answering all my questions. Would definitely recommend them! More

Very professional dealership and super helpful, great staff and super knowledgeable with government contracts. Quick process and delivery. staff and super knowledgeable with government contracts. Quick process and delivery. More

Easy in and out for a New York State Inspection. Barely had time to finish a cup of coffee. Friendly and professional staff, make me confident that my truck is checked over thoroughly. Great job as Barely had time to finish a cup of coffee. Friendly and professional staff, make me confident that my truck is checked over thoroughly. Great job as always Basil. More

Ck in process was quick and easy. Service manager Nicole was efficient and friendly. I did see a lot of new faces, hopefully old service managers are doing well. Service manager Nicole was efficient and friendly. I did see a lot of new faces, hopefully old service managers are doing well. More

Awesome job fixing my car when I was not sure what was wrong with it. wrong with it. More

I recently bought a vehicle, and it was a terrific purchase! The manager Bill went out of his way to find me the exact model and color I was looking for, in addition to saving me a ton of money compar purchase! The manager Bill went out of his way to find me the exact model and color I was looking for, in addition to saving me a ton of money compared to the other dealerships in the area (I looked at 3 others). The overall purchase was so smooth, and I had my vehicle the following day even though they had to go and get it from Rochester. This dealership goes above and beyond for their customers! Professional, friendly and just overall great experience. More

Terrible service after you buy vehicle. Cocky and arrogant general manager named Bill. Never would recommend to anyone Cocky and arrogant general manager named Bill. Never would recommend to anyone More

Professional and friendly service. Great customer waiting room; free shuttle service with terrific driver. Service took shorter time than expected. Great customer waiting room; free shuttle service with terrific driver. Service took shorter time than expected. More