Basil Ford

Very professional dealership and super helpful, great staff and super knowledgeable with government contracts. Quick process and delivery. staff and super knowledgeable with government contracts. Quick process and delivery. More

Easy in and out for a New York State Inspection. Barely had time to finish a cup of coffee. Friendly and professional staff, make me confident that my truck is checked over thoroughly. Great job as Barely had time to finish a cup of coffee. Friendly and professional staff, make me confident that my truck is checked over thoroughly. Great job as always Basil. More

Ck in process was quick and easy. Service manager Nicole was efficient and friendly. I did see a lot of new faces, hopefully old service managers are doing well. Service manager Nicole was efficient and friendly. I did see a lot of new faces, hopefully old service managers are doing well. More

Awesome job fixing my car when I was not sure what was wrong with it. wrong with it. More

I recently bought a vehicle, and it was a terrific purchase! The manager Bill went out of his way to find me the exact model and color I was looking for, in addition to saving me a ton of money compar purchase! The manager Bill went out of his way to find me the exact model and color I was looking for, in addition to saving me a ton of money compared to the other dealerships in the area (I looked at 3 others). The overall purchase was so smooth, and I had my vehicle the following day even though they had to go and get it from Rochester. This dealership goes above and beyond for their customers! Professional, friendly and just overall great experience. More

Terrible service after you buy vehicle. Cocky and arrogant general manager named Bill. Never would recommend to anyone Cocky and arrogant general manager named Bill. Never would recommend to anyone More

Professional and friendly service. Great customer waiting room; free shuttle service with terrific driver. Service took shorter time than expected. Great customer waiting room; free shuttle service with terrific driver. Service took shorter time than expected. More

I came in with some questions on a specific used vehicle and spoke to Jim at the front counter, He couldn’t have been any nicer in assisting me. I came back later and spoke to Rob who introduced me to Cha and spoke to Jim at the front counter, He couldn’t have been any nicer in assisting me. I came back later and spoke to Rob who introduced me to Charlie and Lionel, the sales personnel that would be working with me in regards to the possible purchase of the vehicle I had originally inquired about. All four of the men were very polite, personable and professional, which my wife and I appreciated. We did purchase the vehicle and are now the owner of another Basil Ford sold vehicle . I would recommend others to Basil Ford and hopefully the same men that we dealt with. Thank you Basil Ford. More

Very friendly kind and knowledgeable did the job right then and there didn’t waste time with the service then and there didn’t waste time with the service More