Basil Ford

Top notch dealer Very easy to deal with, they listen to what your looking for and how much you want to pay. Not pushy at all. I had a great experience buying aF10 crew Very easy to deal with, they listen to what your looking for and how much you want to pay. Not pushy at all. I had a great experience buying aF10 crewcab They had what I wanted and got it for a great price. Very professional. Thank you Basil ford and Mike! More

Basil Ford Always Delivers Quality Service! Basil Ford on Walden Avenue, Buffalo NY has always provided excellent customer service with a knowledgeable and friendly staff that goes above and bey Basil Ford on Walden Avenue, Buffalo NY has always provided excellent customer service with a knowledgeable and friendly staff that goes above and beyond for their customers! We have leased and purchased a number of cars from Basil Ford and have never been disappointed! From the General Manager, Frank Zambito,, Business Manager, Anthony Tubiolo and Sales Consultant Frank Panaro and staff, our family has always felt a personal level of service that you don't get from many businesses. Frank, Anthony, Frank and Basil Ford staff ensures that their customers are happy and satisfied with their service and purchase or lease. I would highly recommend Basil Ford to any other customers looking to deal with a car dealership that cares for it's customers and provides a level of professional service that continues to bring back their customers! More

Always good service with a smile Happy with my new car purchase 2013. Always get good service with a smile. Very friendly and outgoing people in the service department. I get all m Happy with my new car purchase 2013. Always get good service with a smile. Very friendly and outgoing people in the service department. I get all my service and parts (tires/wipers/battery/ brakes) from Basil Ford. I drive 40 miles to get there but it’s well-worth the drive. My 2014 Ford Escape has been the best vehicle I’ve owned and I’ve purchased new Chevys (3) and new Dodges (2) and had much warranty work. Thus Ford has been awesome!! I’m very happy with Basil Ford! More

Oil change. Quick and easy ! The crew in that department are great. Always friendly ! They explain if anything else is needed and why. Very honest when speaking w Quick and easy ! The crew in that department are great. Always friendly ! They explain if anything else is needed and why. Very honest when speaking with you . More

Great experience Every aspect of my buying experience was wonderful. Timely, flexible, really met my needs. The atmosphere was also very welcoming, made it comfortable Every aspect of my buying experience was wonderful. Timely, flexible, really met my needs. The atmosphere was also very welcoming, made it comfortable to talk to the salesman. More

Great customer service. I had a recall from Ford for my airbag. I choose this location and I must say they had the best customer service. I had Cristina who set up my Apt. Fr I had a recall from Ford for my airbag. I choose this location and I must say they had the best customer service. I had Cristina who set up my Apt. From the moment I spoke to her she had the best customer service. It really made me feel good to see there are people out there with great personality and the best customer service. Thank you Basil. Thank you Cristina Bauker. Thank you to the drivers. Keep up the great work. More

Basil Ford has the best service department in this area Basil Ford has the best service department & and collision shop in this area! again thank you basil ford and all the employees for the excellent w Basil Ford has the best service department & and collision shop in this area! again thank you basil ford and all the employees for the excellent work that you do on my vehicle I am looking forward to purchasing or leasing my new vehicle from Basil Ford because it’s one of the better Ford dealers in this area with very courteous and dedicated employees More

NYS Inspection for F-150 No problem getting in for NYS inspection without making an appointment, was out of there within an hour. Have always found it to be quick and easy for No problem getting in for NYS inspection without making an appointment, was out of there within an hour. Have always found it to be quick and easy for oil changes and inspaections. More

Quality service I was very impressed with the service department at Basil Ford. They fully explained what service was required on my vehicle and the cost. The job was I was very impressed with the service department at Basil Ford. They fully explained what service was required on my vehicle and the cost. The job was completed on time and at the quoted cost! More