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Basil Ford

Cheektowaga, NY

4.7
608 Reviews

1540 Walden Ave

Cheektowaga, NY

14225

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608 Reviews of Basil Ford

December 12, 2018

Good Service Received Good and friendly service, got exactly what I wanted at a good price. Would come back again. Everything was made as easy as possible More

by Adrianm26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike mosley
Jan 28, 2019 -

Basil Ford responded

Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

December 08, 2018

Fantastic People Everyone at Basil is great, love doing business with them. Treat you like family. We have been buying cars from them for a number of years and will co More

by Terricm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tojek, Jordan Keicher, Jose Gonzalez , Jess Basil
Jan 28, 2019 -

Basil Ford responded

Thank you so much for being part of the Basil family for so many years! We strive for 100% satisfaction, and it is great to see you continue to have such a positive experience. We hope to be of service to you again in the future.

December 07, 2018

Good service I've never had issues with getting in for service even if something is last minute. I appreciate the updates I get if I'm sitting in the waiting area More

by Judegirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service employees
Jan 28, 2019 -

Basil Ford responded

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2018

Excellent Service Andrew always makes sure I’m well taken care of and it’s always in a timely fashion. I’m happy to do business with Basil Ford. More

by Jimmy T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew at Basil!
Dec 03, 2018 -

Basil Ford responded

Thank you for your fantastic feedback and recommendation of our Service team. We appreciate the positive feedback on our processes as we strive to make the servicing of your vehicle as simple as possible.

November 19, 2018

Great atmosphere From start to finish a great place to do business! Our sales consultant Jeremy McLaughlin was excellent! He was very knowledgeable about the vehicles More

by N Baldwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McLaughlin
Nov 29, 2018 -

Basil Ford responded

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 18, 2018

Oil change Stopped in to wait with my daughter and decided to have an oil change and tires rotated. Quick service. Aaron was great. Free car wash thrown in More

by Mytruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Nov 19, 2018 -

Basil Ford responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2018

Great Experience! Super smooth transaction. Doug was great. Will do business again. Don was also very efficient and everyone there were very friendly. Thank you so much More

by Linda Morcom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg and Don
Nov 19, 2018 -

Basil Ford responded

Linda, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 03, 2018

Excellent dealership for Truck Purchase Nice experience! Great team to work with from online to final purchase. I researched online for a truck I was looking for. Sent the request for more i More

by Todd P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan, Earl, Rob, Anthony
Nov 19, 2018 -

Basil Ford responded

Todd, we're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2018

Excellent With the service I went for which totaled 4 different things I was in and out, no long wait.... very satisfied with it all and customer service was go More

by Tiya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
Nov 19, 2018 -

Basil Ford responded

We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 30, 2018

customer service number one Customer service good salesperson Miro good explain to me everything I recommend anybody good dealer good place to buy a used car or a new car More

by Edwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman Miro
Nov 02, 2018 -

Basil Ford responded

Thanks to you, Edwin!

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