Basil Ford

Excellent Service All the employees go above and beyond to help you have a great experience. I have purchased my car here and have had Service done. Always satisfied All the employees go above and beyond to help you have a great experience. I have purchased my car here and have had Service done. Always satisfied More

Disrespectful and unprofessional I went in to check out a vehicle I’ve been eyeing on their website, the greeter at the front desk was really nice and the sales agent was okay but thi I went in to check out a vehicle I’ve been eyeing on their website, the greeter at the front desk was really nice and the sales agent was okay but this review is for the financing person. I felt disrespected when I went into his office when not even 2 minutes sitting down he starts having a full conversation with another person standing outside his office talking about some bet they made. This lasted for almost 2 minutes as I sat there awkwardly. Gave me absolutely no information on my financing and seemed to rush through everything. I wasn’t even out the door before he was over to the person he was taking to giving him money in the bet they made. I already have low expectations going into a dealership, so much for customer service. I don’t think I left a dealership faster than this one..yikes. More

The works Service was prompt and courteous.Very pleasant experience.Waiting area had snacks and television with plenty of good seating .Aaron Miechurski did a g Service was prompt and courteous.Very pleasant experience.Waiting area had snacks and television with plenty of good seating .Aaron Miechurski did a good job taking care of me. More

Excellent service Twice this past week I appeared at the Quick Lane without an appointment. The first visit was for an oil change and maintenance. The second in respo Twice this past week I appeared at the Quick Lane without an appointment. The first visit was for an oil change and maintenance. The second in response to a low tire pressure warning. Both times I was treated very well and am happily motoring. More

Service Fast friendly courteous service. Highly recommend Jose. He under promised and over delivered. He is a huge asset to the dealership. Would recommend th Fast friendly courteous service. Highly recommend Jose. He under promised and over delivered. He is a huge asset to the dealership. Would recommend the fast lane service to all More

My experience was overall 5 star. Mike Thompson is a 5 star salesperson, who goes above and beyond to give you the best experience.He is very motivated, and is an asset to the basil f Mike Thompson is a 5 star salesperson, who goes above and beyond to give you the best experience.He is very motivated, and is an asset to the basil ford dealership.Mike Thompson couldn't do enough for my wife and I. We leased a 2019 ford explorer XLT.,and will return for sure to your dealership . The overall staff was very cuterious and receptive to our needs and concerns. We will be back!! Thank you! More

Excellent Service Every time I take my car into the Basil service department I am greeted professionally and courteously. I usually only need oil changes and tire rota Every time I take my car into the Basil service department I am greeted professionally and courteously. I usually only need oil changes and tire rotations, but I bring work with me and wait for the car in their waiting area. Everyone always says, "Hello," and they are very good about keeping you up to date with what is happening with your car and the time it will take. I am very happy with Basil! More

Great Sales Service I recently took my Ford Escape in for service at the dealership. My sales rep Mike saw me waiting and walked me over to his desk to talk about my leas I recently took my Ford Escape in for service at the dealership. My sales rep Mike saw me waiting and walked me over to his desk to talk about my lease which was up in a few months. Well needless to say I walked out not so long later with a brand new F-150! The entire team at Basil Ford was fantastic and I love working with them for my vehicles. Mike and Jordan definitely both know what they are doing and make the process seamless.! More