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Basil Ford
Cheektowaga, NY
608 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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608 Reviews of Basil Ford
December 17, 2019
Excellent Service Excellent service, took vehicle in quickly and got us back on the road in no time. Will definitely return for future service visits. Thank you Excellent service, took vehicle in quickly and got us back on the road in no time. Will definitely return for future service visits. Thank you More
by Lou
Employees Worked With
Jess Basil
December 02, 2019
The service was absolutely professional in every sense, timely, courteous and accommodating. I would recommend every friend go to Basil Ford and. try thier service department before going anywhere else. timely, courteous and accommodating. I would recommend every friend go to Basil Ford and. try thier service department before going anywhere else. More
by Jeri B.
Employees Worked With
Jose Gonzalez, Jess Basil, Cassie Soucia
November 20, 2019
Long wait for any service. Poor communication and will try to get female customers to pay for work that isn’t necessary. Terrible place. Go elsewhere. try to get female customers to pay for work that isn’t necessary. Terrible place. Go elsewhere. More
by pierce7181
Employees Worked With
Jose
November 05, 2019
Always a pleasure do bring in my car. Appreciate that when advised by Ashley that the wait might be longer than usual she offered to have me driven home and then picked up. All good. when advised by Ashley that the wait might be longer than usual she offered to have me driven home and then picked up. All good. More
by MJFJR
Employees Worked With
Ashley
October 27, 2019
Leased a 2019 Ford Escape Collin Rose was terrific, it was our first time leasing and he made it seem so easy. from the time I walked into the showroom until we were leaving in Collin Rose was terrific, it was our first time leasing and he made it seem so easy. from the time I walked into the showroom until we were leaving in our 2019 Ford escape. he explained the many features and installed the Ford app on our phone and as we were leaving Collin went out of his way to set up the Bluetooth. Jordan Moll in Finance dept. was very friendly and gave us a great lease deal. we were not pressured into any extra warranty cost that we didn't need. More
by Rich Barone
Employees Worked With
Collin Rose- Sales / Jordan Moll-Finance
October 22, 2019
Detailing My Vehicle Excellent job by the Detail Shop. My Ford Ecosport looks like it is brand new. Thanks Detail Shop. Basil Ford always does an excellent job. Excellent job by the Detail Shop. My Ford Ecosport looks like it is brand new. Thanks Detail Shop. Basil Ford always does an excellent job. More
by Car Detail
Employees Worked With
Service Department and Detail Shop
October 22, 2019
Excellent service very professional and very courteous I received excellent service the workers were very professional and very courteous. I was kept informed of the progress and when I would receive my v I received excellent service the workers were very professional and very courteous. I was kept informed of the progress and when I would receive my vehicle More
by AM
Employees Worked With
Kristen and Jason
October 15, 2019
Always get reliable service and service advisors Advisors, in the case Jose,. Make sure exactly what your needs are and do everything to meet them all the while keeping you informed of the progress Advisors, in the case Jose,. Make sure exactly what your needs are and do everything to meet them all the while keeping you informed of the progress being made. More
by Bill R
Employees Worked With
Jose in service
October 12, 2019
Service writer was good. My concern was the service performed. I received no oil/filter sticker, no oil change reset, no air filter inspection, no tire pressure correction. Paid for the works. I wonder performed. I received no oil/filter sticker, no oil change reset, no air filter inspection, no tire pressure correction. Paid for the works. I wonder now if my oil was even changed!! More
by Tal
Employees Worked With
Ashley
