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Basil Ford

Cheektowaga, NY

4.7
609 Reviews

1540 Walden Ave

Cheektowaga, NY

14225

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609 Reviews of Basil Ford

July 27, 2012

I got my Ford Escape from Basil Ford and I totally love it. My salesman, Mike Kelly, knew exactly what I wanted and was able to it for me. I was not pushed into anything I wasn't able to afford. My expe More

by Lisa Eason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kelly
July 26, 2012

I went to Basil Ford to find a new F150. I was taken care of by Chuck Basil every step of the way from letting me test drive a number of trucks to getting a great presentation on the custom features availabl More

by F150 Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Basil Jr
July 26, 2012

I leased a 2012 Ford Escape in January 2012 from Basil Ford. When I arrived, I was not haggled or pressured to walk out with anything as I was only looking. Since at the time I already had a vehicle, I More

by mnb149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Basil
July 25, 2012

My experience with Basil Ford in Cheektowaga was outstanding. Frank Zambito, Chuck Basil, and the entire staff treated me with first class customer service during the whole process. Frank made sure More

by jkern87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Zambito and Chuck Basil
July 02, 2012

This is the worse dealer I ever walked out on. They thought I was stupid. They played the old school sales with me. How my trade was worth nothing but a roll over, tried to get a huge down payment beca More

by DealersSuckBigTime
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Kelly
February 01, 2012

I HAVE GIVEN BASIL FORD THE ABOVE RATING BASED ON LIES AND DECEPTION. AFTER THE HAGGLING ABOUT DOWN PAYMENT, TRADE VALUE AND MONTHLY PAYMENT 2 HOURS LATER I HAD AN APPROVAL AND AN ARRANGEMENT TO PICKUP TH More

by lpfdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SCOTT MARCUS
January 22, 2012

After working out the details of the purchase of an Escape with the owner son Chuck, 12 hours before scheduled pick up time- I received a call stating the vehicle was sold by mistake! I was promised th More

by bmwguy97
Friendliness
Price
Recommend Dealer
No
Employees Worked With
chuck
December 26, 2011

Rotten experience. Old school sales tactics, VERY HIGH PRESSURE. Razzle dazzle, running back and forth to 'sales manager' and 'it's not up to me', high pressure to sign the deal NOW without even knowing More

by fordfan1
Friendliness
Price
Recommend Dealer
No
Employees Worked With
saleman
May 13, 2011

I will never do business with Basil or Ford for that matter again. After taking my van in for 3 recalls, they give me a rental "CAR" even after I advised them I needed a VAN to get my handicapped finace More

by MkosSin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
jason marks, brian, several from ford corp.
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