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Basil Ford

Cheektowaga, NY

4.7
608 Reviews

1540 Walden Ave

Cheektowaga, NY

14225

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608 Reviews of Basil Ford

October 22, 2020

Basil Ford as always provided a seamless experience in the quicklane. The team is always consistent with their service and are always very friendly! Andrew was great! More

by jkern87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
October 21, 2020

I bought my car at Basil Ford in a no pressure sale. Jose and Andrew are usually the ones to take care of me for service. I can trust that they won't try to pad the bill. Jose even remembered that I bought m More

by Dawnelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose & Peter
October 20, 2020

Outstanding! I called in the morning and told the rep my trouble and they reassured me that I would be taken care of. Jose and his team were awesome! Got me in, fixed my tire and had me on my way. Never a More

by twindy13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
October 14, 2020

Jose was very polite,Did the job quickly.washed my car Jose was very polite,Did the job quickly.washed my car and fixed mytire.Everyone at Basil was very helpful.Would tell any of my friends to go to Bas More

by Dajanuszkiewicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
October 07, 2020

Basil Ford again has exceeded my expectations in Basil Ford again has exceeded my expectations in delivering My 2020 Ford Escape......... I would recommend Basil Ford to anybody, Because of the exce More

by Basil satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariah Irish & Rob Petroffski
October 06, 2020

Aaron is great and very helpful!, I am so glad you have a employee that is kind and very efficient. Thank you for stepping in and assisting with my car issues. More

by Irini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember their names , all were great.
October 06, 2020

Oil plug defective; still under warrantee. Lincoln dealer could not provide information about warranty coverage, so I went to basil ford for service. Found warranty information immediately. More

by Abarbasch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron I service
October 04, 2020

Our salesman, Mike McGill, has sold us two cars now and we truly could not be happier with our overall Basil experience! After trying with other dealerships, we realize they fall short in so many aspects o More

by Lmathewson0386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McGill, Jordan Keicher
October 02, 2020

Our salesman Joe Morley was a great help in getting the job done for my grandsons truck he bought. He went the extra mile to get it for the price he wanted to pay and got him a good trade in for his old ca More

by BVIAU
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morley
October 01, 2020

I didn't have an appointment and they took me with no problem and was satisfied with work completed. Thanks to the workers and everyone More

by lmk3155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
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