Basil Ford
Cheektowaga, NY
Filter Reviews by Keyword
By Type
608 Reviews of Basil Ford
Basil Ford as always provided a seamless experience in the quicklane. The team is always consistent with their service and are always very friendly! Andrew was great! the quicklane. The team is always consistent with their service and are always very friendly! Andrew was great! More
I bought my car at Basil Ford in a no pressure sale. Jose and Andrew are usually the ones to take care of me for service. I can trust that they won't try to pad the bill. Jose even remembered that I bought m and Andrew are usually the ones to take care of me for service. I can trust that they won't try to pad the bill. Jose even remembered that I bought my tires there and didn't charge for a patch when a nail lodged in one of the tires. When I finally need to buy a different car, I'd like to go to Basil Ford again. More
Outstanding! I called in the morning and told the rep my trouble and they reassured me that I would be taken care of. Jose and his team were awesome! Got me in, fixed my tire and had me on my way. Never a trouble and they reassured me that I would be taken care of. Jose and his team were awesome! Got me in, fixed my tire and had me on my way. Never a bad a experience. More
Jose was very polite,Did the job quickly.washed my car Jose was very polite,Did the job quickly.washed my car and fixed mytire.Everyone at Basil was very helpful.Would tell any of my friends to go to Bas Jose was very polite,Did the job quickly.washed my car and fixed mytire.Everyone at Basil was very helpful.Would tell any of my friends to go to Basil.Great people. More
Basil Ford again has exceeded my expectations in Basil Ford again has exceeded my expectations in delivering My 2020 Ford Escape......... I would recommend Basil Ford to anybody, Because of the exce Basil Ford again has exceeded my expectations in delivering My 2020 Ford Escape......... I would recommend Basil Ford to anybody, Because of the excellent sales and service..... More
Aaron is great and very helpful!, I am so glad you have a employee that is kind and very efficient. Thank you for stepping in and assisting with my car issues. a employee that is kind and very efficient. Thank you for stepping in and assisting with my car issues. More
Oil plug defective; still under warrantee. Lincoln dealer could not provide information about warranty coverage, so I went to basil ford for service. Found warranty information immediately. could not provide information about warranty coverage, so I went to basil ford for service. Found warranty information immediately. More
Our salesman, Mike McGill, has sold us two cars now and we truly could not be happier with our overall Basil experience! After trying with other dealerships, we realize they fall short in so many aspects o we truly could not be happier with our overall Basil experience! After trying with other dealerships, we realize they fall short in so many aspects of car buying & service. We love that Basil makes it a point to follow through each phase of the process and not just “drop you” when they make their sale. Mike is not pushy at all and made it a point to play the long game until we found exactly what we were looking for. We LOVE our Explorer!!!! We have learned to trust what we know is good which is why we keep coming back to Basil- and specifically Mike McGill. We are grateful for an awesome car buying experience :) More
Our salesman Joe Morley was a great help in getting the job done for my grandsons truck he bought. He went the extra mile to get it for the price he wanted to pay and got him a good trade in for his old ca job done for my grandsons truck he bought. He went the extra mile to get it for the price he wanted to pay and got him a good trade in for his old car. Thanks. Joe Morley More