Back

Basil Ford

Cheektowaga, NY

4.7
608 Reviews

1540 Walden Ave

Cheektowaga, NY

14225

Directions

By Type

608 Reviews of Basil Ford

November 21, 2020

Satisfied with service and employees personable not sure who Cassie is had inspection done and scheduled appointment for recall and oil change on November 25th thanks More

by Olszewski666dano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
November 17, 2020

Outstanding service each and every time. Staff is friendly and knowledgeable. We have been having our vehicles serviced at Basil Ford for years with the up most confidence. We always recommend Basil More

by jengasser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
November 14, 2020

I believe there the best i never had a problem with them after all of theses years they do a outstanding job everytime they make me feel like family and thay call me Bob like I ask them to instead of mr lis More

by robertlis42358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Soucia
November 12, 2020

We had a wonderful experience with Basil Ford. The staff very knowledgeable and very helpful. Taken care of in an efficient amount of time. I would recommend More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin,Miroslaw, Jess Basil, Cassie Soucia
November 11, 2020

I highly recommend Basil Ford on Walden- brought my vehicle in today for service check- my advisor was Andrew Kern 5 stars for him - great service advice freindly and explained everything so I complete More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kern
November 10, 2020

Great service. I arrived late on a Friday afternoon and the inspector stayed after to perform the NYS Inspection. Above and beyond customer service. Plenty of room for social distancing. I keep returnin More

by mjfjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron.
November 09, 2020

Everything was good except after the oil change the Mechanic or technician left to oil handprints on the hood of my truckWhen he closed it More

by Larro1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
November 08, 2020

Everyone was professional and friendly. No pressure but very well explained. Purchase of a vehicle was quick and all options on the vehicle were thoroughly explained. Invited to call back even after the More

by wayne.drescher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil
November 07, 2020

This dealer is by far the best! Aaron is amazing. He is always polite, informative and trustworthy. Service and price is spot on. I highly recommended this dealer to everyone. More

by Cathy R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron M.
November 06, 2020

Basil did a great job Jeremy got me checked in right away. And my car was done the same day as promised even though I came in at 5 PM More

by Laurie14227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, Jess Basil, Cassie Soucia
...
31
...