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Basil Ford

Cheektowaga, NY

4.7
615 Reviews

1540 Walden Ave

Cheektowaga, NY

14225

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615 Reviews of Basil Ford

May 15, 2021

Everything went great from start to finishing the deal. I would recommend anyone who wants to buy a new vehicle to basil. My friend Steve Pankow and Ed in commercial truck sales were easy to deal with. More

by Geno C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed in sales and Steve Pankow
May 08, 2021

Excellent personality very helpful Andrew let me know what was going on each step of the way. Took the time to explain every process to me More

by Christieann0714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
May 05, 2021

Doing business with Basil Ford is like talking to family. They listen to your needs and always make sure you are satisfied with your purchase. More

by Anne14214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McGill
May 05, 2021

Excellent Service all around! Couldn’t be happier. Wouldn’t choose any place else. I have been getting my cars here for over 20 years now! More

by Happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
April 24, 2021

My salesman, Jeremy is the most knowledgeable,polite,kind and caring person I have done business with in my whole life (and I am an old man) .I am nearly overwhelmed with joy over the car I got and the sales More

by Cheerful Charley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Coon, Kathy at the greeter's desk, Jess Basil, Cassie Soucia
April 22, 2021

Jose was very upbeat and my oil change was completely in under an hour. Jose used my name when speaking with me, which I appreciate. As a former Customer Care Manager in the Health Insurance industry, add More

by Mama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gomez
April 15, 2021

Oil change took over an hour. Was told I couldn’t make an appointment for it since it’s a service you’re in an out for. More

by Kariannfrazer
Customer Service
Recommend Dealer
No
Employees Worked With
Service
April 11, 2021

The only reason I took it to them instead of local shop is because of the great experience when I purchased the truck. The sales men was great as well as the finance guy. First excellent experience I had i More

by C Delano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Miechurski
April 10, 2021

Outstanding service from the moment we walked in the door. Sales people are very knowledgeable and helpful every step of the process. Delivery and finance also very smooth! Made the whole experience e More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McGill, Tony in finance, Jess Basil, Cassie Soucia
April 08, 2021

Great experience! Jeremy was super helpful and made everything so easy. I was able to pretty much do the entire transaction over texts and emails which was a huge timesaver for me! I love my new Bronco More

by Cedivens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
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