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Basil Ford
Cheektowaga, NY
608 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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608 Reviews of Basil Ford
June 16, 2021
Basil Ford is the best Ford dealership around they have an excellent collision shop recently my car needed some collision work it came out of the shop looking better than brand new my hats off to the colli an excellent collision shop recently my car needed some collision work it came out of the shop looking better than brand new my hats off to the collision shop at Basil Ford ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 10 stars More
by Basil satisfied customer
Employees Worked With
Scott Knose
June 03, 2021
One of the best experiences I’ve had in purchasing a vehicle. Sales representative was very responsive to calls, And very quick to respond with information requested. Finance department was very efficie vehicle. Sales representative was very responsive to calls, And very quick to respond with information requested. Finance department was very efficient and quick in approval. Vehicle readiness and prep was extremely Quick. I am going to highly recommend this dealership. More
by Seayou340
Employees Worked With
Mike Worthington, Don In financing
May 30, 2021
I was very impressed with the service department. They were very efficient and every person I dealt with was friendly and pleasant. The waiting area was comfortable and clean. I just don’t understand why were very efficient and every person I dealt with was friendly and pleasant. The waiting area was comfortable and clean. I just don’t understand why they schedule so many customers and not enough service techs . That being said though, service wise I would go back. More
by kathleenawarsocki
Employees Worked With
Aaron and Justin were especially nice.
May 15, 2021
Everything went great from start to finishing the deal. I would recommend anyone who wants to buy a new vehicle to basil. My friend Steve Pankow and Ed in commercial truck sales were easy to deal with. would recommend anyone who wants to buy a new vehicle to basil. My friend Steve Pankow and Ed in commercial truck sales were easy to deal with. More
by Geno C
Employees Worked With
Ed in sales and Steve Pankow
May 05, 2021
Excellent Service all around! Couldn’t be happier. Wouldn’t choose any place else. I have been getting my cars here for over 20 years now! Wouldn’t choose any place else. I have been getting my cars here for over 20 years now! More
by Happy
Employees Worked With
Jess Basil, Cassie Soucia
April 24, 2021
My salesman, Jeremy is the most knowledgeable,polite,kind and caring person I have done business with in my whole life (and I am an old man) .I am nearly overwhelmed with joy over the car I got and the sales and caring person I have done business with in my whole life (and I am an old man) .I am nearly overwhelmed with joy over the car I got and the sales arrangement we agreed upon. He fully deserves a raise and a promotion and a big warm hug!!! More
by Cheerful Charley
Employees Worked With
Colin Coon, Kathy at the greeter's desk, Jess Basil, Cassie Soucia
April 22, 2021
Jose was very upbeat and my oil change was completely in under an hour. Jose used my name when speaking with me, which I appreciate. As a former Customer Care Manager in the Health Insurance industry, add under an hour. Jose used my name when speaking with me, which I appreciate. As a former Customer Care Manager in the Health Insurance industry, addressing a customer by name was always something Indid. Jose pulled my vehicle up for me instead of just telling where the vehicle was. Nice touch!! More
by Mama
Employees Worked With
Jose Gomez
