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Basil Ford

Cheektowaga, NY

4.7
608 Reviews

1540 Walden Ave

Cheektowaga, NY

14225

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608 Reviews of Basil Ford

March 23, 2021

Very nice experience the people were very pleasant. I will take my car there for service every time. The customer service area was very clean and sanitizer stations everywhere. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
March 23, 2021

There was no pressure. Frank was great to work with. Got the lease price fir a little less than advertised which was a nice change. Seems like there are usually a lot of restrictions to the ad price. More

by Triplem1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Panero
March 22, 2021

Found all employees at this dealership to be friendly, helpful and very professional. Car was repaired under a Ford recall and the repairs were completed in under one day. Waited a little longer than I wo More

by Bobsbvfa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service agent, Jess Basil, Cassie Soucia
March 06, 2021

From beginning to end, the People at Basil performed in a very prompt, courteous and professional manner. I would highly recommend Basil to my friends and family alike. More

by devseasha3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
March 06, 2021

Great customer service, Blake was great at helping me pick my first car and got me a great deal! Can’t wait to drive it! More

by Janellep562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
March 03, 2021

This was the easiest process ever as far as my car buying experience has gone and I’m extremely happy with everything and would recommend Basil Ford to anyone! More

by Ekel0126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie, Colin, Anthony, Jess Basil, Cassie Soucia
March 02, 2021

Andrew always does a great job. Service is fast and well done. I wouldn’t go anywhere else besides Basil Ford!. It’s worth the long ride because I know I can trust them and the job gets done right. More

by Chickie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew kerr
February 27, 2021

Great fast service. Went in for just a car inspection. No issues concerns or further comments. The rest of this is just to fill up the word minimum requirements. More

by alliemay1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
February 26, 2021

I was pleased with thier customer service and the oil change. Not pleased that I had to return the next day so they could reset the oil change light. (They forgot to do that.) More

by Allie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
February 19, 2021

No problem perhaps a long wait but they told me about that. And since there was no charge I didn't mind the wait. The wait area was comfortable. More

by Voni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy very helpful.
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