Basil Ford
Cheektowaga, NY
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608 Reviews of Basil Ford
Very nice experience the people were very pleasant. I will take my car there for service every time. The customer service area was very clean and sanitizer stations everywhere. will take my car there for service every time. The customer service area was very clean and sanitizer stations everywhere. More
There was no pressure. Frank was great to work with. Got the lease price fir a little less than advertised which was a nice change. Seems like there are usually a lot of restrictions to the ad price. the lease price fir a little less than advertised which was a nice change. Seems like there are usually a lot of restrictions to the ad price. More
Found all employees at this dealership to be friendly, helpful and very professional. Car was repaired under a Ford recall and the repairs were completed in under one day. Waited a little longer than I wo helpful and very professional. Car was repaired under a Ford recall and the repairs were completed in under one day. Waited a little longer than I would have liked for courtesy van but driver was as courteous and as helpful as all other employees. More
From beginning to end, the People at Basil performed in a very prompt, courteous and professional manner. I would highly recommend Basil to my friends and family alike. very prompt, courteous and professional manner. I would highly recommend Basil to my friends and family alike. More
This was the easiest process ever as far as my car buying experience has gone and I’m extremely happy with everything and would recommend Basil Ford to anyone! experience has gone and I’m extremely happy with everything and would recommend Basil Ford to anyone! More
Andrew always does a great job. Service is fast and well done. I wouldn’t go anywhere else besides Basil Ford!. It’s worth the long ride because I know I can trust them and the job gets done right. done. I wouldn’t go anywhere else besides Basil Ford!. It’s worth the long ride because I know I can trust them and the job gets done right. More
Great fast service. Went in for just a car inspection. No issues concerns or further comments. The rest of this is just to fill up the word minimum requirements. issues concerns or further comments. The rest of this is just to fill up the word minimum requirements. More
I was pleased with thier customer service and the oil change. Not pleased that I had to return the next day so they could reset the oil change light. (They forgot to do that.) change. Not pleased that I had to return the next day so they could reset the oil change light. (They forgot to do that.) More
No problem perhaps a long wait but they told me about that. And since there was no charge I didn't mind the wait. The wait area was comfortable. that. And since there was no charge I didn't mind the wait. The wait area was comfortable. More