Basil Ford
Cheektowaga, NY
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611 Reviews of Basil Ford
My family has been going to this dealership and sales person for years. All the staff from the greeting to the final sales financing department have been very pleasant and accommodating. They make the bu person for years. All the staff from the greeting to the final sales financing department have been very pleasant and accommodating. They make the buying experience a pleasure. More
Your whole staff was super. Great service. All of our questions were answered. The vehicle was was ready when we got there to pick it up. Sale staff were the best. we will recommend Basil to all family questions were answered. The vehicle was was ready when we got there to pick it up. Sale staff were the best. we will recommend Basil to all family and friends. We look foreword to using your service department. Thanks for everything. sincerely Mike and Paula Kropelin More
Dropped off truck for inspection with Angela. Spoke to Jose and Andrew about putting the snow tires on in November Brad transported me to and from the dealership and my house You have the best “direct Jose and Andrew about putting the snow tires on in November Brad transported me to and from the dealership and my house You have the best “directors of first impressions “ More
Thank you, Basil Ford for fixing my car beautifully and ahead of schedule! I received an update during the week as promised. Excellent service from start to finish. ahead of schedule! I received an update during the week as promised. Excellent service from start to finish. More
This is a no hassle dealership. Everything I need is taken care of with courtesy from drop off to pickup. I appreciate the fine service. taken care of with courtesy from drop off to pickup. I appreciate the fine service. More
Not personable does not do the checks they are supposed to do. I’ve had a lot of work done here including a motor replacement at my own expense not warranty work. I came in for my rotation which I’ve done to do. I’ve had a lot of work done here including a motor replacement at my own expense not warranty work. I came in for my rotation which I’ve done in the past, they did not do the usual checks. When I asked about it Dave said we were doing a rotation we don’t look at anything else. He did not give me the checklist that I normally receive. Even when they were busy other advisers offered to mail it to me on other occasions. He just not want to do his job. More
This was our second purchase there and just like the first time, all went really well. Jeremy, our salesman was excellent in his communication with us while waiting for inventory to come in and the fina first time, all went really well. Jeremy, our salesman was excellent in his communication with us while waiting for inventory to come in and the finance dept. had us out in no time. Highly recommend Basil Ford. More