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Basil Ford

Cheektowaga, NY

4.7
615 Reviews

1540 Walden Ave

Cheektowaga, NY

14225

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615 Reviews of Basil Ford

November 16, 2021

Basil Ford has an excellent service department they go above and beyond to satisfy your needs………. a special thanks to Tammy Decker👏👏👏 More

by Basil satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Decker
Dec 07, 2021 -

Basil Ford responded

We are happy to hear that you had such a great experience with our service team, our goal is to make the servicing of your vehicle as simple as possible! We look forward to seeing you next time.

November 16, 2021

Fast professional price was good . Aaron was very helpful . I was very happy with the whole transaction More

by fresam08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Jess Basil, Cassie Soucia
Dec 07, 2021 -

Basil Ford responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by!

November 15, 2021

Doug Webber was excellent at guiding me through the process. He helped me set up all my options. More

by Heatherc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Webber
Dec 07, 2021 -

Basil Ford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future!

November 12, 2021

Always pleased with service at Basil Ford👍🏻 They are always courteous and professional and not pushy when suggesting other services. More

by mozar1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
Dec 07, 2021 -

Basil Ford responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by!

November 04, 2021

Basil Ford is dealership staffed with people you can trust, quality vehicles, and outstanding service. More

by sjgolovin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Zambito and Frank Panaro
Nov 09, 2021 -

Basil Ford responded

We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon.

November 04, 2021

I had a very pleasant experience having my car repaired at collision shop. Everyone was polite, professional and took less time than I expected. I would recommend Basil to anyone who has not been there… More

by wojo1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
Nov 09, 2021 -

Basil Ford responded

We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an awesome day!

November 01, 2021

Basil Ford Collision Shop have great customer service, they were fast and professional, thank you. More

by Jonathanmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
Nov 09, 2021 -

Basil Ford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future.

October 28, 2021

Great service in every way. Pleasant, expertise on what my vehicle needed, easy transaction, fair price and flexibility according to my schedule! More

by jenniferannlane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Jess Basil
Nov 09, 2021 -

Basil Ford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future.

October 26, 2021

I’ve been using this dealership for over 20 years they always take care of me quickly and efficiently my salesman Michael Cross Is exceptional very kind and patient answering all my questions and finding More

by Kimberlyaa3213
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cross
Nov 09, 2021 -

Basil Ford responded

Thank you so much for being part of the Basil family! We strive for 100% satisfaction, and it is great to see you continue to have such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by!

October 18, 2021

The service at Basil Collision is incredible. They made the entire process from beginning to end painless. I couldn't have been any happier. Special recognition must go to Alex and Brian for their outstand More

by Tonykozak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Brian
Nov 09, 2021 -

Basil Ford responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by!

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