Basil Ford

Purchased a new vehicle, worked with Kevin Hartman, would recommend him to anyone purchasing a vehicle from Basil Ford. He was easy to work with and explained every detail of the vehicle I bought. I bought t recommend him to anyone purchasing a vehicle from Basil Ford. He was easy to work with and explained every detail of the vehicle I bought. I bought the car on Friday and it was ready Monday. Great car buying experience! More

Totally impressed from start to finish with the dealership service was amazing. Our salesman was top-notch and wouldn’t go anywhere else ever for a vehicle.. dealership service was amazing. Our salesman was top-notch and wouldn’t go anywhere else ever for a vehicle.. More

Consistently excellent service and courteous staff at a fair price. Never a hassle with which to deal. fair price. Never a hassle with which to deal. More

Did not oversell. Knew what we wanted and cut through to the point. Easy, painless and professional! Ask for Kevin H. Knew what we wanted and cut through to the point. Easy, painless and professional! Ask for Kevin H. More

Went to my Basil dealership for my routine maintenance this morning. I was warmly greeted by the service rep and the service was completed quickly and professionally. this morning. I was warmly greeted by the service rep and the service was completed quickly and professionally. More

Very accomodating, courteous and very parient. I had to take my car back 3 times. But not anything they did wrong. I had to take my car back 3 times. But not anything they did wrong. More

Took car in for yearly inspection. Great staff and took little time. Very clean waiting area. Great staff and took little time. Very clean waiting area. More

The service dept. is exceptional. Kudos to Jake for his work ethic & they their waiting room is fantastic. They earned me as satisfied customer & will be from now on. is exceptional. Kudos to Jake for his work ethic & they their waiting room is fantastic. They earned me as satisfied customer & will be from now on. More

Salesperson Colin very knowledgeable, explained all my options. He is an asset to the Basil Ford Dealership. Will recommend him to anyone looking for a new vehicle. options. He is an asset to the Basil Ford Dealership. Will recommend him to anyone looking for a new vehicle. More

The service overall was the worse experience I ever had taking any of my vehicles anywhere for service. The service advisor seemed clueless and the mechanic did a half fast job not sure if he knew how to d taking any of my vehicles anywhere for service. The service advisor seemed clueless and the mechanic did a half fast job not sure if he knew how to do a NYS inspection as well as the service advisor. I went in there and told them a front head light was out and some how I still passed with flying colors of the NYS inspection. Most people might be happy about that part but I'm frustrated! Also, thanks for passing tires the barely pass maybe not even and doing a tire rotation for me which I had to pay for. Maybe I should be happy about that part to that you didn't try to upsell me any recommendations or even mention to me about needing new tires. Hopefully yous atleast did the oil change correctly. Little worried to ever trust taking a vehicle for service there ever again! Unless perhaps I want a junker car to pass a NYS inspection. More