
Basil Ford
Cheektowaga, NY
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615 Reviews of Basil Ford
Kept up to date with my repair process. They Worked with the extended warranty company with no issues. Will definitely be my dealer of choice for repairs in the future. 2 thumbs up!! They Worked with the extended warranty company with no issues. Will definitely be my dealer of choice for repairs in the future. 2 thumbs up!! More
Was not happy with the time it took to return my vehicle after I dropped it off. I was happy that the vehicle was repaired and returned to me after I dropped it off. I was happy that the vehicle was repaired and returned to me More
Nick V & Mike M made the entire experience quite pleasant. Mike was very organized with all the paperwork & Nick was patient explaining all the bells & whistles on my new purchase. pleasant. Mike was very organized with all the paperwork & Nick was patient explaining all the bells & whistles on my new purchase. More
The service was great but I wish if they have to change any settings I wish they would put them back where they were. I don’t know how so I have to get the book out and figure it out! This is Very annoyin any settings I wish they would put them back where they were. I don’t know how so I have to get the book out and figure it out! This is Very annoying! More
Professional and friendly staff. Worked completed expertly and quickly. Well-appointed waiting area; or, they will ferry you if you need be somewhere else. Worked completed expertly and quickly. Well-appointed waiting area; or, they will ferry you if you need be somewhere else. More
The service department employees are nice. They will warn you ahead of time if the service will take a while. They make sure that the vehicle is in good working condition. They will warn you ahead of time if the service will take a while. They make sure that the vehicle is in good working condition. More