Basil Ford

Angela was very knowledgeable, friendly. and helpful. Everything went according to plan. My husband and I were completely satisfied. and helpful. Everything went according to plan. My husband and I were completely satisfied. More

Excellent service thank you, ,highly recommend, have dealt with this car dealership for over ten years and never had a problem dealt with this car dealership for over ten years and never had a problem More

I was told it would be clean but no one cleaned the inside of it.Dirt in the backseat and marks on the front seats that needed to be cleaned.I asked if I would receive 2 keys and was told yes.When I pi inside of it.Dirt in the backseat and marks on the front seats that needed to be cleaned.I asked if I would receive 2 keys and was told yes.When I picked up the car I was told a key couldn’t be made.I was getting familiar the vehicle,after owning it for one night and found another key.That’s another way I knew the vehicle wasn’t cleaned.Other than that the experience with Basil was good. More

Almost zero pressure from sales associate and very professional in every way. I would go back to basil for any future purchases. professional in every way. I would go back to basil for any future purchases. More

Kept up to date with my repair process. They Worked with the extended warranty company with no issues. Will definitely be my dealer of choice for repairs in the future. 2 thumbs up!! They Worked with the extended warranty company with no issues. Will definitely be my dealer of choice for repairs in the future. 2 thumbs up!! More

Was not happy with the time it took to return my vehicle after I dropped it off. I was happy that the vehicle was repaired and returned to me after I dropped it off. I was happy that the vehicle was repaired and returned to me More

Nick V & Mike M made the entire experience quite pleasant. Mike was very organized with all the paperwork & Nick was patient explaining all the bells & whistles on my new purchase. pleasant. Mike was very organized with all the paperwork & Nick was patient explaining all the bells & whistles on my new purchase. More

The service was great but I wish if they have to change any settings I wish they would put them back where they were. I don’t know how so I have to get the book out and figure it out! This is Very annoyin any settings I wish they would put them back where they were. I don’t know how so I have to get the book out and figure it out! This is Very annoying! More

Doug Weber was friendly and efficient and the finance manager was helpful and very informative manager was helpful and very informative More

The service was good had to wait 2 hours for a oil change but Andrew that checked me in was great but Andrew that checked me in was great More