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Basil Ford

Cheektowaga, NY

4.7
609 Reviews
Call Dealership (716) 893-1000

1540 Walden Ave

Cheektowaga, NY

14225

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609 Reviews of Basil Ford

August 05, 2022

They were very friendly and helpful Making sure everything was done in a timely manner More

by Mdes8140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina in service , Jess Basil, Cassie Soucia
Report | Print
August 04, 2022

We leased our 4th vehicle this visit. Our salesman was Kevin and he was great!! He listened to our wants and needs and we got the car we wanted. We gave him our number and he made it happ More

by Savopphome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
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July 30, 2022

Everyone was friendly, polite and professsional. I was very impressed. I will definetly recommend Basi ford More

by Marksacco07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Christine & Tammy
Report | Print
July 29, 2022

Great dealership they take very good care of you. Excellent service wouldn't go to any else. Thanks More

by d52525252d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
July 28, 2022

Amazing service department. Can’t say enough about them. Courteous and friendly. Kept me informed every step of the way. The staff there is the best! More

by Jmaty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
July 27, 2022

They were courteous helpful knowledgeable They knew about the part gave the approximate time and approximate price More

by Calvin N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur
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July 26, 2022

Amazing job on my vehicle, happy about it. Would recommend anyone that needs bodywork done collision auto shop Basil is the greatest, walden ave Buffalo New York, Cheektowaga New York, The sta More

by Nette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
Report | Print
July 21, 2022

Everyone at Basil Ford was a pleasure to deal with and all of our negotiating of the purchase of my new Ford Bronco was very reasonable and straightforward. More

by Vsalvato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
Report | Print
Jul 25, 2022 -

Basil Ford responded

We're glad you had such a wonderful experience with us! Our goal is to make purchasing a vehicle fun, we are happy to hear that you felt at ease with our team. We sincerely thank you for the positive review, and look forward to seeing you again soon.

July 19, 2022

Dropped off F150 truck for product recall and the service department performed it in a timely manner. Called and told me the truck was done. Outstanding service! More

by stewy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy, Andrew
Report | Print
Jul 25, 2022 -

Basil Ford responded

We are happy to hear that you had such a great experience with our service team, our goal is to make the servicing of your vehicle as simple as possible! We look forward to seeing you next time.

July 15, 2022

Great customer service, honest and knowledgeable. Nice work. Price is reasonable for a dealership. Keep you informed about the progress of your vehicle. More

by KH61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave and Andrew 5 stars
Report | Print
Jul 25, 2022 -

Basil Ford responded

We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an awesome day!

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