Basil Ford

Service visit. Not a positive experience. Five service reps talking and laughing, didn’t even acknowledge me for a few minutes, was passed off to somebody who also Not a positive experience. Five service reps talking and laughing, didn’t even acknowledge me for a few minutes, was passed off to somebody who also didn’t even acknowledge my presence ( he was busy rearranging his pen cup). Then started with the upsell. Tires, brakes, tie rod, alignment, blah blah blah. Then had to keep my car overnight for a light housing. Very disappointing. More

ALWAYS EXCELLENT SERVICE. VERY PROFESSIONAL AND HELPFUL PEOPLE. WOULD NOT BUY A CAR ANYWHERE ELSE VERY PROFESSIONAL AND HELPFUL PEOPLE. WOULD NOT BUY A CAR ANYWHERE ELSE More

Service department was very helpful and diagnosed our car's issue with quick repairs. Very satisfied. car's issue with quick repairs. Very satisfied. More

Quick lane service is not quick I left my car for oil change and inspection glad I did took 3 hours I was told 90 minutes to 120 minutes glad I didn’t wait for it false advertising not going back again change and inspection glad I did took 3 hours I was told 90 minutes to 120 minutes glad I didn’t wait for it false advertising not going back again More

Great service, great service e representative. Was texted throughout process with updates. Easy on znd out. Was texted throughout process with updates. Easy on znd out. More

Repairs were completed as promised. Everyone was very friendly and courteous, and the shuttle service was great. Everyone was very friendly and courteous, and the shuttle service was great. More

Excellent service. Used quick lane and am very pleased. Like the text updates and invoice Used quick lane and am very pleased. Like the text updates and invoice More

Always a pleasure to deal with Basil Ford! Easy and professional! I have been coming to this dealership for many years and have always walked away satisfied! Easy and professional! I have been coming to this dealership for many years and have always walked away satisfied! More

Very pleasant & knowledgeable reps at desk. Was raining very hard when my car was ready & rep went $ brought my vehicle out of rain Was raining very hard when my car was ready & rep went $ brought my vehicle out of rain More

Great dealership. Very professional helpful staff. My salesman Jeremy was very easy to work with,accommodating and professional. Recommend Basil Ford to anyone lookin Very professional helpful staff. My salesman Jeremy was very easy to work with,accommodating and professional. Recommend Basil Ford to anyone looking for a new or used vehicle. More