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Basil Ford of Niagara Falls
Niagara Falls, NY
206 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
May 02, 2026
Disappointed with the service department.
Estimated time completion was double of what they told me. No shuttle service because both drivers were on lunch. Other customers were having same i
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by Gary.Hoover4776
Employees Worked With
Don’t know names of service people
April 20, 2026
Confortable, inviting, helpful and informative.
Adam did a great job selling me my car thank you
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by clintonwhite68
Employees Worked With
Adam five star, Jess Basil, Cassie Soucia
April 16, 2026
Service department was friendly and tentative.
They took my vehicle in right before my scheduled appointment. The work was completed within an hour.
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by cjjdbop
Employees Worked With
Jess Basil, Cassie Soucia
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