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Basil Ford of Niagara Falls
Niagara Falls, NY
192 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 192 reviews
July 27, 2021
Excellent service - in the time towed in on a Thursday - part ordered - had auto back next day Friday afternoon. Highly recommend basil to family and friends. part ordered - had auto back next day Friday afternoon. Highly recommend basil to family and friends. More
by Peggycomfort65
Employees Worked With
Salesman - Blake , Jess Basil, Cassie Soucia
July 12, 2021
Great service - great value - thx - everything went as expected. I dropped off car for service and it was done in a timely manner and Jessica made sure I was satisfied with my visit! expected. I dropped off car for service and it was done in a timely manner and Jessica made sure I was satisfied with my visit! More
by Secondcousin
Employees Worked With
Jessica in service
April 26, 2021
Quick and efficient. Service department are pros! No hassle. They listen to your concerns and the execute without hesitation. If you have maintenance or service plans, let them know upon check in to hassle. They listen to your concerns and the execute without hesitation. If you have maintenance or service plans, let them know upon check in to save them time. More
by FJ
Employees Worked With
Don't remember
February 05, 2021
The Personnel at the dealership are very friendly and take care of everything that I needed to have to done quickly and efficiently very nice people take care of everything that I needed to have to done quickly and efficiently very nice people More
by Tomato5
Employees Worked With
Jess Basil, Cassie Soucia
January 31, 2021
Just a great experience buying our new 2020 F150 XLT. I've never driven a Ford and now I own one! AWESOME vehicle! Chris W and James Basil (GM) are super friendly and made the who process simple. No majo I've never driven a Ford and now I own one! AWESOME vehicle! Chris W and James Basil (GM) are super friendly and made the who process simple. No major hagling. Would recommend Basil Niagara Falls for your next purchase! More
by Jasonrl
Employees Worked With
Amanda,Ryan, Jess Basil, Cassie Soucia
December 30, 2020
The service department at Basil Ford of Niagara Falls have shown themselves to me over the last ten years or so to be accessible, friendly, knowledgeable & affordable! have shown themselves to me over the last ten years or so to be accessible, friendly, knowledgeable & affordable! More
by kmahoney6987
Employees Worked With
Frank
December 30, 2020
I found an SUV on the internet yesterday. I was quickly contacted by a member of the internet team and set up an appointment for a test drive today at 11am. When I got to the dealership, I was greeted by B contacted by a member of the internet team and set up an appointment for a test drive today at 11am. When I got to the dealership, I was greeted by Blake, and the truck was already pulled up waiting for me. By 2pm, I was out the door, driving my new vehicle home. Blake was so friendly and kept me updated throughout the short, painless process. This was the easiest car buying experience I have ever had! I highly recommend Basil Ford of Niagara Falls! More
by Debra W
Employees Worked With
Blake
December 15, 2020
Had my car serviced for a rattle. They found the problem and corrected it. Everyone was friendly ,efficient, knowledgeable. The problem and "fix" were clearly explained. and corrected it. Everyone was friendly ,efficient, knowledgeable. The problem and "fix" were clearly explained. More
by Linda
Employees Worked With
Frank
November 02, 2020
Great service even took care of a recall during my appointment on the spot. Service advisor was very polite and professional. Very pleased with my service visit. appointment on the spot. Service advisor was very polite and professional. Very pleased with my service visit. More
by john61671
Employees Worked With
Cassie Soucia
