Basil Ford of Niagara Falls

I took my 2009 Mazda3 for its annual state inspection. They were on time and completed the work in a timely manner. Everyone I dealt with was polite and courteous and did not talk down to me. I appreciate They were on time and completed the work in a timely manner. Everyone I dealt with was polite and courteous and did not talk down to me. I appreciate that. More

My experience with basil Ford was great. They gave me $2,500 more for my vehicle than what I was asking for. Chris the salesman was great. He was determined to work with me to purchase this vehicle. I am $2,500 more for my vehicle than what I was asking for. Chris the salesman was great. He was determined to work with me to purchase this vehicle. I am satisfied and recommend anyone to go to basil Ford for their next vehicle. More

Very efficient and friendly staff, service was performed as promised and on time. I am very pleased. as promised and on time. I am very pleased. More

From the time we entered the Dealership we were welcomed. The manager greeted us & connected us with a wonderful Sales Representative, Blake F. His attention to asking & answering a vast array of questions t The manager greeted us & connected us with a wonderful Sales Representative, Blake F. His attention to asking & answering a vast array of questions to help make this purchase possible was key. Blake’s attention also included assistance in helping me to familiarize myself with the many features of the new car. The overall experience was positive & I would highly recommend contacting Blake at the Dealership to my friends and family if they become interested in purchasing a new vehicle. More

Basil Ford-Niagara Falls service department was a 5 Star rating all day long. Waited for my vehicle in lounge and they were fast and efficient! rating all day long. Waited for my vehicle in lounge and they were fast and efficient! More

Fair deal, good staff. Got the vehicle I was looking for. No pressure. Bought locally. No pressure. Bought locally. More

Every person I talked to was kind and helpful. No one rushed me and listened to what I had to say😊 rushed me and listened to what I had to say😊 More

Car taken on time and service provided in expected time. I will be bringing my car to this dealer when needed. I will be bringing my car to this dealer when needed. More

Quick nys inspection with oil change. Discussed future maintenance on tire rotation and wear due to regular rotation maintenance on tire rotation and wear due to regular rotation More