Basil Ford of Niagara Falls

My family just purchased our 7th vehicle from Matt going back to when he worked at another dealership 7-8 years ago. He provides us with a service that we are unable to find anywhere. He even schedules ou back to when he worked at another dealership 7-8 years ago. He provides us with a service that we are unable to find anywhere. He even schedules our service appointments for us, so all we need to do is drop off our car. I highly recommend Matt and Steve Baldo Ford. More

My 1998 Chevy Truck broke down on Wed. Called Baldo Ford and had a sweet 2008 Ford Escape with 19000 miles within a week. Derek was courteous and knowledgeable. Hi highly recommend this dealership and sales and had a sweet 2008 Ford Escape with 19000 miles within a week. Derek was courteous and knowledgeable. Hi highly recommend this dealership and salesman. More

Purchased my 2011 Ford Explorer XLT 4x4 from them back in April. Great Car, Great People, Great Dealership. Hands Down Best Ford Dealer In Niagara County. April. Great Car, Great People, Great Dealership. Hands Down Best Ford Dealer In Niagara County. More

Before choosing Steve Baldo Ford, i visited many other dealerships and the "dealers" themselves proved to be dishonest and disloyal especially to customer satisfaction. When i arranged an appointment with dealerships and the "dealers" themselves proved to be dishonest and disloyal especially to customer satisfaction. When i arranged an appointment with Derek, i honestly believed that he would be just another dealer on a lot looking for a quick sell... That was not the case, Derek made not only me, but the two people i was with, comfortable as well. Without pressure, he allowed me to search for a vehicle of my choice, and take it for a few test rides to ensure that was the vehicle i was going to be comfortable driving for the next few years.... I would recommend all my friends who are in need of a new vehicle, to Derek over at Steve Baldo Ford of Niagara Falls beause the service was in deed rated a (5).. More

My wife and I were pleased with all the people we came in contact with at Steve Baldo, especially Jason and our financial administrator. We purchased a new Ranger and were well pleased with Jason and the wa contact with at Steve Baldo, especially Jason and our financial administrator. We purchased a new Ranger and were well pleased with Jason and the way he answered all our questions. There was no pressure during our dealings. The finance department did a great job in setting up the loan and worked with us on finding a payment that was comfortable while saving us money on our down payment. Thanks to all of you on a pleasurable experience! More

Derek listened and found me the perfect car at a price I could afford. He did not waste my time with cars that I was not interested in. He is very friendly and knowledgable but not pushy. He explained every could afford. He did not waste my time with cars that I was not interested in. He is very friendly and knowledgable but not pushy. He explained every feature in the car. I highly recommend Derek Young. Awesome salesperson. More

I purchased a new F-150 and was well pleased with Jason and the way he answered all my questions. There was no pressure during our dealings. The finance department did a great job in setting up my loan and the way he answered all my questions. There was no pressure during our dealings. The finance department did a great job in setting up my loan in saving me more money then I expected. Thank you all!! More

we will never go there again. Car failed inspection because of worn tie-rod ends and when my husband looked at them he found that not only were they not worn but had already been changed,it looked like because of worn tie-rod ends and when my husband looked at them he found that not only were they not worn but had already been changed,it looked like not long ago, we've had the car a year. And they sent our daughter off with a car with no inspection sticker on it, effectively removing her transportation from the road with us out of town. We payed over $130 to have a fuse replaced. We were in shock, they wanted $1000 to do the repair work which my husband did - and more - for less than $100. I left a message to make an appointment, it was never returned. I walked into the store to make an appointment and that was fine, friendly, but when we dropped the car off there was no record of all the info they had already been given, and drop off took way too long. We will never darken their door again. More

I went to Steve Baldo looking for a used car. I was greeted on the lot by Rich Ortiz who explained that they have all the prices on the car, which not all delearship do. He showed me several cars and w greeted on the lot by Rich Ortiz who explained that they have all the prices on the car, which not all delearship do. He showed me several cars and we settled on a Ford Freestyle. I test drove it, then he showed me the service depratment where they services cars. We then sat down worked out a price and got the car a better price than I thought I would.It was really stress free and would definitely recommend Rich and the dealership. More

Generally speaking, I had a positive experience at Steve Baldo Ford. The sales staff was courteous and easy to deal with. I continue to be pleased with the work of the service department and the timelines Baldo Ford. The sales staff was courteous and easy to deal with. I continue to be pleased with the work of the service department and the timeliness in which my car is returned to me. More