Basil Ford of Niagara Falls
Niagara Falls, NY
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This was my first time dealing with basil ford. We went there looking for a nice used vehicle for my daughter. The experience we had was top notch. Tim our salesman was great, I will definitely r We went there looking for a nice used vehicle for my daughter. The experience we had was top notch. Tim our salesman was great, I will definitely recommend friends and family to go there. More
Cherie was with us the entire time and she was a pleasure to go through this experience with. After going through a hardship, she was there to answer any questions and make the situation more soothing. Dave to go through this experience with. After going through a hardship, she was there to answer any questions and make the situation more soothing. Dave from Finances did his absolute best to put us in a great bracket financially. Explained every rate that he got for us and that worked for us. Going into the dealership getting my first car, I didn’t know what to expect and I’m glad I had other to help me with the process. I’m very happy and grateful for what I left with, MY FIRST CAR! :) More
Amazing staff! Stress-free when buying a new vehicle. Very fair price on our trade in. Jared, Steve, and Sean were very knowledgeable and friendly. I would never g Stress-free when buying a new vehicle. Very fair price on our trade in. Jared, Steve, and Sean were very knowledgeable and friendly. I would never go anywhere else! We love this place! More
Amazing service. Buying a car can be so stressful. Blake (sales ) is awesome to have in your corner. It makes the process easier when you have a salesman that care Buying a car can be so stressful. Blake (sales ) is awesome to have in your corner. It makes the process easier when you have a salesman that cares about the customer and what they are looking for in a car. Smiles all over the dealership. Well done ! More
Blake was Great and attentive to my needs and concerns. It was a Great experience all around. One of the top experiences Ive had in 30+ yrs of purchasing vehicles. Steve in financing wrapped it all up f It was a Great experience all around. One of the top experiences Ive had in 30+ yrs of purchasing vehicles. Steve in financing wrapped it all up for us and that was a breeze as well. More
Very accommodating and helpful. Went out of their way to cut a deal with me. They missed a couple details when I purchased such as not installing splash guards as per the agreement Went out of their way to cut a deal with me. They missed a couple details when I purchased such as not installing splash guards as per the agreement but they made it good. I went in today to have a flat tire fixed. Super accommodating to get me in. However I was disappointed that they didn't wash the spare before they put it away. Plus they didn't stow the jack where it belongs. These issues were buzzkill. More