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Basil Ford of Niagara Falls

Niagara Falls, NY

4.7
198 Reviews

6980 Niagara Falls Blvd.

Niagara Falls, NY

14304

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Showing 198 reviews

November 03, 2025

Went into basil knowing what I wanted with a target number for payment and they got it right on the money. Perfect deal and I am a happy customer. Blake was an awesome salesman got me into the car I wa More

by Cobragtp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake, Cassie Soucia
Nov 18, 2025 -

Basil Ford of Niagara Falls responded

Thank you for coming to Basil and working with Blake! We are so glad you got the perfect deal.

October 29, 2025

Blake made my first car buying experience easy comforting great service would recommend Blake to anyone More

by bretkruppner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake, Jess Basil, Cassie Soucia
Nov 18, 2025 -

Basil Ford of Niagara Falls responded

We are so happy your first car buying experience was easy and comforting!

August 12, 2025

I just purchased a Ford Expedition Max from Basil Ford of Niagra Falls. They made the buying process so easy! Anothony was so accommodating and kind. I would recommend this dealership to anyone and definitel More

by crystal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony/Steve Pankow
Aug 18, 2025 -

Basil Ford of Niagara Falls responded

Thank you Crystal for being a loyal customer!

May 04, 2025

Wonderful staff at the service department. Also appreciated that I made an appointment and when I arrived, they actually took my vehicle right in without waiting. More

by Steph k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front end staff in service, Jess Basil, Cassie Soucia
May 06, 2025 -

Basil Ford of Niagara Falls responded

Thank you for the great review Steph!

April 30, 2025

Everyone always so helpful and kind. Shout out to the guy who took extra time to explain my radio/phone connection of my car. More

by Bttygeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name but he helped with my radio/phone!, Jess Basil, Cassie Soucia
May 06, 2025 -

Basil Ford of Niagara Falls responded

We are always happy to serve you as a customer!

April 11, 2025

I recently purchased a vehicle from Basil Ford of Niagara Falls, and I can’t say enough good things about my experience with Blake. Basil reached out to me with interest in my vehicle and from the moment I More

by eileenhoffman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Fountain, Jess Basil, Cassie Soucia
Apr 14, 2025 -

Basil Ford of Niagara Falls responded

Wow, thank you so much for the kind words and detailed feedback! We're absolutely thrilled to hear about your experience with Blake. It means the world to us that you've already recommended him to others, and we're so glad he could make the process smooth, enjoyable, and pressure-free. Congrats on your new vehicle, and welcome to the Basil Ford of Niagara Falls family! We'll be here anytime you need us. 😊

March 07, 2025

Always helpful, professional and courteous. Work is always performed accurately. Convenient to drive to and from. More

by johnoneill617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
Mar 08, 2025 -

Basil Ford of Niagara Falls responded

Thank you for the kind review! We are so glad to have you as a customer!

February 06, 2025

It was a pleasure dealing with Basile ford , salesmen was excellent an explained everything to me More

by Crburnzie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean and Matt , Jess Basil, Cassie Soucia
Feb 07, 2025 -

Basil Ford of Niagara Falls responded

We are so glad you had a great experience at Basil Ford!

November 06, 2024

This was my first time dealing with basil ford. We went there looking for a nice used vehicle for my daughter. The experience we had was top notch. Tim our salesman was great, I will definitely r More

by helfreyr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim O’Shea, Jess Basil
Nov 06, 2024 -

Basil Ford of Niagara Falls responded

Thank you for the great review. We are so glad Tim could help your family out and took great care of you!

October 19, 2024

James is the best manager I’ve ever dealt with at any dealership! And I’ve been to many different ones over the years. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Soucia
Oct 21, 2024 -

Basil Ford of Niagara Falls responded

Thank you for the great review of James and the dealership!

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