Bart's Car Store - Columbia City

Shop for Paper Weights When showing up at the dealership the salesman was very personable, and acted kind in the initial meeting. After test driving the truck it seemed to r When showing up at the dealership the salesman was very personable, and acted kind in the initial meeting. After test driving the truck it seemed to run fine with a few minor issues I was aware of. I then proceeded to chat with them about the truck and pricing discounts for necessary repairs that needed attention soon after leaving the lot. The salesman gave me an extremely inaccurate, low-ball estimate for parts and would only discount the truck that much. That isn't the worst part. After purchasing the truck which took a solid 4 to 5 hours, everything seemed fine and I was all right with it. Until... Two and a half weeks after purchasing the truck it began to start hard then just stopped and spewed oil everywhere. After further inspection, I called Chris 5 times and he ignored every call and never once returned a message. My fiance also called 4 times in which they would answer and give her the run around, promising to investigate our concerns but never following through or returning calls. It has now been over a month and we still haven't received a call back from anyone at Bart's car store. The repairs to the truck I just spent 11K on were over 2k. I basically bought a papeweight and no one would even talk to me or give me the time of the day. After this I can only wonder what else could possibly go wrong. It's very disturbing that these individuals could have just discussed with me any potential things I could of done, but I will probably never know as I will probably never hear from them again. Overall I'd say I had a pretty horrible experience with Chris and his motley Crew. I would not recommend buying anything from these individuals considering all they seem to care about is getting you in and out and never talking to you again, or helping you out. More

Crooks Bought a 32000 dollar truck overheated when I test drove they assured me they fixed it.havent driven it since I bought it in April.blown head gasket.. Bought a 32000 dollar truck overheated when I test drove they assured me they fixed it.havent driven it since I bought it in April.blown head gasket..Have called and called no return calls always excuses why I can't talk to manager...Bunch of liars..Stay away. Spread the word people' More

Worst Customer Service Purchased an 06 Chevy Silverado Duramax from here back on May 19th. At first everything was great, but then the sales staff seemed to suddenly lack co Purchased an 06 Chevy Silverado Duramax from here back on May 19th. At first everything was great, but then the sales staff seemed to suddenly lack common sense and knowledge of what kinds of documents banks need. Mind you, we drove the truck home the first evening under the impression that everything was great. The next day my husband received a text asking for additional documentation and so I drove back up after work. The sales associate, Paul K., assured me everything was squared away. The following day, however, we had to again drive back up and sign all of the paperwork for the bank. So Paul promised to fill the truck up while we signed everything. We tell him we will be there by 5pm and show up on time only to wait half an hour for him to arrive at the dealership. He arrives, claiming he was hungry and shovels a DQ blizzard down his throat while we sit at his desk in front of him. We then go with the finance guy to sign papers again and when we come back Paul claims he can't find the service keys to fill the truck and he will mail us a fuel card. So a full week goes by with no card and when asked where the card is he says they were out of them and he will send one that day (this is now May 25th). So yet another week goes by and we receive a text from him with swear words in it on June 2nd saying he forgot to put a stamp on it..... really? Anyhow gift card shows up today, June 7th, for only $25. Appreciate the effort but if you're going to half-xxx it, forget about it. Last time I checked, $25 won't even get half a tank of fuel in a truck. At least the truck runs like a champ but I'll never recommend this place to anyone. More

Great experience Purchased a few vehicles this year for my business. I had a wonderful experience purchasing my new Ram Truck. Please stop by and talk to the sales sta Purchased a few vehicles this year for my business. I had a wonderful experience purchasing my new Ram Truck. Please stop by and talk to the sales staff, they are great More

Happy Customers Great selection, great experience, very helpful. Will recommend others who are in the market for a new vehicle to check out Bart's. Ask for Paul! Great selection, great experience, very helpful. Will recommend others who are in the market for a new vehicle to check out Bart's. Ask for Paul! More

LEMON DO NOT GO TO BARTS first of all I got a truck there for a pretty good price for a perfect truck. Check engine light was on an they said it was a bad p DO NOT GO TO BARTS first of all I got a truck there for a pretty good price for a perfect truck. Check engine light was on an they said it was a bad plug so I was fine with that I got the warranty an all that because it is a used truck. I take it to a mechanic turns out THE ENGINE IS BLOWN They rigged it up just enough to get by. So next is after we got ALL THE PAPERWORK signed An done With the car An for the bank loan they say in good to go so a week goes by I have Bart's blowing up my phone asking for W-2s because they haven't been funded by the bank yet. So long story short I will be taking the truck back to them An also have some people get in touch with them about selling a vehicle like this. An to get ALL MY MONEY BACK. More

Great experience, very satisified!! Paul was very helpful, and answered all of my questions, found just what I was looking for in my price range and made buying my vehicle a very smooth Paul was very helpful, and answered all of my questions, found just what I was looking for in my price range and made buying my vehicle a very smooth process. More