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Banister Ford of Marlow Heights - Service Center

Marlow Heights, MD

4.0
918 Reviews

918 Reviews of Banister Ford of Marlow Heights - Service Center

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September 16, 2024

The people that help in the front are very kind an helpful the service seems rushed an I didn’t get what need to be done done for the time my vehicle was there on top of that my transmission gear coun More

by GENESCOTT38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Gray
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Great service dept. Davonte has always taken car of me, getting me in and out quickly, especially on a Saturday. More

by RTHOMASX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davonte Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

I've never had a bad experience at Banister Ford. A great job is done EVERY time. Mr. Davonte Manuel takes good care of me and treats me as family. Thank you Banister Ford for everything. More

by mlndjns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

My experience at Banister Ford was amazing. Davante was professional and relayed all pertinent information. I would recommend Banister Ford to everyone More

by Dwight.freeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

I have the same issue, the truck is still not fixed. And is seems like the power was deflated for gas mileage and it leaking power steering fluid and it never did that before More

by Dvann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
September 13, 2024

Realy looked out and made a challenge with my vehicle a lot less expensive than I thought it was going to be. More

by 6801WESTCHESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Bannister does adequate and good service. I like the option for someone to pick up my vehicle from home and drop it off. More

by msandy65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayonia Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Nice work, I'll be back asking for him again. I appreciate it thank you More

by robertw4893
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

This was our second visit to your dealership, the first was for our 100,000 mile maintenance. This visit was for our water pump to be replaced. Our service advisor Ms Diaz was polite, professional and just More

by Pastoranthony530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Diaz
September 11, 2024

My advisor was very good to me. She keep me informed about everything. I enjoyed how she was very welcoming. More

by My2011blessing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinesha
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5
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