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Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

Hampton, VA

4.3
113 Reviews
Call Service Center (757) 992-8193

113 Reviews of Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

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April 30, 2024

All of the work was done to put my car back on the road. Good job Ashley More

by johnmmcdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know off any others, but I know thay all work together to get the job done., Olin Saunders, Alex Guynn, Ashley House, Nick Lewis, Lonie Brown
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Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for your 5-star rating! We appreciate your business here at The New Banister Chrysler Dodge Jeep RAM!

April 29, 2024

They fixed a problem my original dealership didn’t plus did a complete inspection to let me know what else was right, wrong or in the yellow area. They worked great for me. More

by MEDEEJAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
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Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

April 29, 2024

Service mechanic is not very attentive. Second time I’ve noticed a forgotten step. First time was forgetting to air up tires after a rotation and this time was not resetting the oil life i More

by mikeldavis1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
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April 26, 2024

Lindsay and everybody were great. So nice! And the service was quick. I also like the online site. More

by Cozu2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
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Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for your 5-star review! We are grateful to have you here at The New Banister Chrysler Dodge Jeep RAM!

April 25, 2024

Great service by one of your technicians Ryan Montgumary came out explain things to us very friendly as well as his service desk gentleman More

by MARC2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Montgumary
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Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for your kind words! We greatly appreciate your business here at The New Banister Chrysler Dodge Jeep RAM!

Jun 03, 2024 -

MARC2018 responded

Great service by one of your technicians Ryan Montgumary came out explain things to us very friendly as well as his service desk gentleman

Jun 03, 2024 -

MARC2018 responded

Great service by one of your technicians Ryan Montgumary came out explain things to us very friendly as well as his service desk gentleman

April 24, 2024

Lindsay was great at communicating and being in touch. The mechanic Ryan listened and seemed to have fixed the problems. More

by katherineharry2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay is great
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Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hey Katherine! Your 5-star rating is greatly appreciated! We look forward to continue to be here you whenever your vehicle is in need. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

April 24, 2024

I don’t know much about Banister but I know a lot of the service department. More

by ABAILEY1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
Report | Print
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your 5-star rating is greatly appreciated. We look forward to assist you in the future whenever your vehicle is in in need. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

April 23, 2024

Our sale woman was phenomenal and the manager was great also. I would buy again from this dealership. More

by USERMAC7938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
London Goll
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May 28, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your 5-star rating is greatly appreciated! Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

April 23, 2024

Ashley is the consummate professional! She is service oriented and very personable! Simply the best! More

by williamross0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
Report | Print
May 28, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hey William! Thank you for taking the time to share your feedback! Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

June 17, 2021

Larry Thompson is a phenomenal leader and is helpful in many ways. He exhibits knowledge and care for each customer that he works with. I will always seek his help! More

by Dez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Thompson
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