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Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

Hampton, VA

4.3
113 Reviews
Call Service Center (757) 992-8193

113 Reviews of Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

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May 06, 2024

State inspections on a Saturday, little to no waiting. Very friendly Customer Service counter & Sales More

by sr11805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
Report | Print
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for your kind words & 5-star rating! Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

May 06, 2024

Best service department I’ve been to hands down! I was continuously kept in the loop with their troubleshooting & findings keeping me as ease. More

by hackelrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
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May 24, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for your kind words! Your 5-star rating is greatly appreciated! We look forward to continue to be here for you whenever you are in need. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM

May 06, 2024

This was a very good experience because all the staff were very pleasant and professional. More

by preachad11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whispur Granger, Ashley House, Sandra Sperring
Report | Print
May 24, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

May 05, 2024

Lindsey service advisor and Ryan Montgomery service mechanic were outstanding in taking care of tire pressure sensor. Professional, courteous, efficient, friendly. More

by ogf48ehj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey and Ryanj, Ashley House
Report | Print
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

We are happy to know that our team could be of service to you during your last visit. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

May 03, 2024

Excellent service. Customer service were pleasant and professional. The wait time was shorter than my previous wait time. Nice work. More

by cdbyrd23
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Wispur Granger
Report | Print
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for taking the time to share your feedback! Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

May 02, 2024

Excellent work and professional people. Greeted immediately and were very friendly. promptly contacted me when had suggested work and when completed. More

by SADAMS4002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon
Report | Print
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for taking the time to share your 5-star review! We are happy to have you here at The New Banister Chrysler Dodge Jeep RAM!

May 02, 2024

It was certainly a very pleasant experience and I did not spend a whole day at the establishment and the complimentary hospitality was also very pleasant thank you for the service. More

by JUANMARTINEZNITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House, Lonie Brown
Report | Print
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your 5-star rating is greatly appreciated! We look forward to be of service to you again whenever you are in need. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

May 02, 2024

Horrible service no one is ever on the same page. They don't reach out to give you information you have to keep calling them and hope that they will return your call within the same day or next day. More

by mrs.skinner0605
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
West, Cannon, and Lindsey
Report | Print
May 01, 2024

I received excellent service and my service advisor made sure all of my needs were met as well as set me of with a schedule for future service More

by tom011902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
Report | Print
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your 5-star rating is greatly appreciated! Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

May 01, 2024

Lindsey was helpful and knowledgeable and insured all my requests were addressed. Everyone was very nice. xxxx I almost bought a new car. More

by trentclark.va
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Report | Print
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for taking the time to share your feedback! We are happy to know that you had a pleasant customer experience. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

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