Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

IT TOOK 2 TIMES TO GET THE PROBLEM FIXED, BUT IT WAS FOUND OUT TO BE A DEFECTIVE PART ON THE TRANSMISSION PAN FILTER. AFTER IT WAS REPLACED IT WORKED LIKE IT DID BEFORE. THE FRONT BRAKES AND ROTORS FOUND OUT TO BE A DEFECTIVE PART ON THE TRANSMISSION PAN FILTER. AFTER IT WAS REPLACED IT WORKED LIKE IT DID BEFORE. THE FRONT BRAKES AND ROTORS WERE ALSO REPLACED AND THEY ARE WORKING FINE. More

The team got me in quickly, found the problem and got it fixed right away fixed right away More

Well had to bring vehicle back for same problem cause it was not fixed properly was not fixed properly More

Awesome Service Advisor! We have worked with Ashley House for quite a number of years now and she is absolutely the best service writer we have ever had. We have worked with Ashley House for quite a number of years now and she is absolutely the best service writer we have ever had. More

The service department has improved since Banister took over. My vehicle was taken in on time and the recall and inspection completed ahead of schedule. over. My vehicle was taken in on time and the recall and inspection completed ahead of schedule. More

The entire staff were exceptional. They were professional, knowledgeable, and courteous. My repairs were done in a timely manner and I was informed through the process. I will continue They were professional, knowledgeable, and courteous. My repairs were done in a timely manner and I was informed through the process. I will continue to bring my car here for future auto-repairs. More

Very good service. Drop off inspection was done quickly. Good communication by text. Thank you! Drop off inspection was done quickly. Good communication by text. Thank you! More

Since Banister took over, there has been a remarkable overall improvement at this dealership, and they were pretty solid before Banister. They make a point in not only having great service, they're worki overall improvement at this dealership, and they were pretty solid before Banister. They make a point in not only having great service, they're working hard at improving their efficiency. More

N/A I had a great experience during my visit at the dealership . I really appreciate the customer service I received from the young man that assisted during my visit. dealership . I really appreciate the customer service I received from the young man that assisted during my visit. More

Everyone was pleasant to work with. I brought the jeep in for a recall, scheduling the appointment was smooth, parts were ordered and available for my appointment. Check in was smooth, I brought the jeep in for a recall, scheduling the appointment was smooth, parts were ordered and available for my appointment. Check in was smooth, my service was complete within one hour and I was on my way. Great service!! More