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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
491 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 491 reviews
September 05, 2025
Dealership tried to get me to buy a converter that I didn’t need, check engine light never has been on in 7 years, after my inspection they said I needed a converter when all I needed was sensors, they didn’t need, check engine light never has been on in 7 years, after my inspection they said I needed a converter when all I needed was sensors, they ought to be ashamed, but of course I know they’re not, because they just want the customer’s money More
by enochmcgraw
Verified CustomerEmployees Worked With
Don’t know the elderly lady I talked to
September 03, 2025
Everyone in this dealership was extremely helpful to us. We weren't sure we were going to walk out with a vehicle that day, but thanks to the wonderful work of Jeff, James and Gerry we now have the vehicle We weren't sure we were going to walk out with a vehicle that day, but thanks to the wonderful work of Jeff, James and Gerry we now have the vehicle we wanted. More
by mrsjaguar.kg
September 03, 2025
Was caught by surprise when paying my auto repair bill ! It made me feel a certain way. Not happy with my last visit ! Respectfully Victor Bowe /Chrysler 200 . It made me feel a certain way. Not happy with my last visit ! Respectfully Victor Bowe /Chrysler 200 . More
by vicmail1222
Employees Worked With
August 28, 2025
My experience was a great experience. All of my questions were answered, Mr. Darrell Ford was very helpful and insightful in helping me with my purchase decision, plus everyone I encounte All of my questions were answered, Mr. Darrell Ford was very helpful and insightful in helping me with my purchase decision, plus everyone I encountered was very friendly. I had no plans on buying a car when I woke up that morning but the need arose. I’m very glad that I made Banister Chrysler Dodge Jeep Ram of Hampton my first choice when choosing my car dealership, More
by derekjpace
Employees Worked With
August 20, 2025
Clean, friendly, thorough, explained work in detail but because it’s a dealership EXTREMELY EXPENSIVE! because it’s a dealership EXTREMELY EXPENSIVE! More
by NONE25
Employees Worked With
August 09, 2025
Amazing and friendly staff. Everything went smooth and was explained properly. Found everything I was looking for. Everything went smooth and was explained properly. Found everything I was looking for. More
by Gabriel
Employees Worked With
August 07, 2025
Darrell Ford sold us our Nissan Frontier Crew Cab and was a pleasure to work with. He was very detailed and knowledgeable. Ask for Darrell if you need a new vehicle! a pleasure to work with. He was very detailed and knowledgeable. Ask for Darrell if you need a new vehicle! More
by Steve and Nancy Schott
August 06, 2025
Very friendly, very helpful. Canon definitely went above and beyond to help with the issues I was having with my vehicle. He definitely was knowledgeable about the issue and was Canon definitely went above and beyond to help with the issues I was having with my vehicle. He definitely was knowledgeable about the issue and was able to help resolve it. He even tried recommending a local company to rent a vehicle in order for my vehicle to be serviced, so I did not have to miss any days of work. Thank you so much More
by nasheboyd
August 06, 2025
The customer service rendered will keep me coming back as a customer. Sales and service! a customer. Sales and service! More
by nette
