Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
209 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 209 reviews
March 27, 2025
FOURTH CAR IN A ROW. NO HASSLE. CAME IN TOLD THEM WHAT I WANTED AND WAS OUT OF THE DOOR WITH CAR IN LESS THAN 3 HOURS NO HASSLE. CAME IN TOLD THEM WHAT I WANTED AND WAS OUT OF THE DOOR WITH CAR IN LESS THAN 3 HOURS More
by riggs9050
Verified Customer
March 25, 2025
My experience was an excellent one, everyone was respectful, kind and very professional. They explained the processes well and took adequate time in doing so. They were great!! respectful, kind and very professional. They explained the processes well and took adequate time in doing so. They were great!! More
by leatrice5050
March 24, 2025
Nice fast and helpful they work hard to help you. Great places to go to fine a car Great places to go to fine a car More
by cthomas062078
March 23, 2025
This dealership has always been great to work with and they have treated my Grand Cherokee with VIP treatment! they have treated my Grand Cherokee with VIP treatment! More
by JODYMADARAS
Employees Worked With
March 22, 2025
Making the appointment online was easy and dropping off my car was a breeze, everyone was very polite. my car was a breeze, everyone was very polite. More
by bruce3766.br
Employees Worked With
March 21, 2025
I’ve always received great service from the dealership the whole 4-5 years I’ve been going the whole 4-5 years I’ve been going More
by markabolden
March 20, 2025
My car was towed through CarMax there. They stated it was absolutely nothing wrong with my car and took come pick it up. for me to leave them and the exact same issue happened. I took it t They stated it was absolutely nothing wrong with my car and took come pick it up. for me to leave them and the exact same issue happened. I took it to Chrysler Jeep in Newport News and they told me it was something in fact wrong with my car! More
by Joy
March 14, 2025
Banister Chrysler Dodge Jeep RAM is the place to go when you are serious about your vehicle purchase. You will be greeted by an amazing & professional staff. Phil, the GM, Dan Jordan, Sales Manager, James you are serious about your vehicle purchase. You will be greeted by an amazing & professional staff. Phil, the GM, Dan Jordan, Sales Manager, James Hood, Finance Manager & ultimately, Darrell Ford, the Sales Consultant. What a 5-star Team!! I can assure you that you will drive home in your dream car - I sure did and so did members of my family too. More
by Angiefree06
March 13, 2025
Great service. The new African American lady in service department was nice and very professional. I cant remember her name but she's awesome The new African American lady in service department was nice and very professional. I cant remember her name but she's awesome More
by mr.lamar.grady
Employees Worked With
March 12, 2025
The dealership is excellent in comiment to their customers. Plus making sure the customer,enjoys the vehicle they purchased customers. Plus making sure the customer,enjoys the vehicle they purchased More
by marshallb1031
Employees Worked With
Phil manager of the dealership on mercury and Hampton
