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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
232 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 232 reviews
May 30, 2025
Like I said they either lied to me or that Technician is incompetent. They said they had to order a piece of equipment so they could inject dye into the ac system. Come on lol. I can put dye in it without incompetent. They said they had to order a piece of equipment so they could inject dye into the ac system. Come on lol. I can put dye in it without that equipment. So now I have to ride around in a hot vehicle for 30 or more. Thanks alot for this. More
by stevefowler78
Verified CustomerEmployees Worked With
May 30, 2025
I do not trust mechanics. I have you a 5(it means ✅✅✅). Leave it at that. I get scared each time I come. I have you a 5(it means ✅✅✅). Leave it at that. I get scared each time I come. More
by SHERRIJ771
Employees Worked With
May 23, 2025
Everyone there went the extra mile except for the female manager. Great experience and will go back. manager. Great experience and will go back. More
by stevefowler78
May 12, 2025
Check engine light they fixed all the issues the first time what warranty didn't cover I payed for it time what warranty didn't cover I payed for it More
by chrisdamron72
May 10, 2025
Respectful and great service. Didn't have a long wait. My service was complete and satisfied Didn't have a long wait. My service was complete and satisfied More
by Tamika
May 10, 2025
Respectful and great service. Didn't have a long wait. My service was complete and satisfied Didn't have a long wait. My service was complete and satisfied More
by Tamika
May 10, 2025
Great Team . Hydiya and finance worked hard to get me a great deal . They helped me make a good financial decision while still getting the vehicle I desired . The Hydiya and finance worked hard to get me a great deal . They helped me make a good financial decision while still getting the vehicle I desired . They accommodate me a single mom with a small child and showed great care throughout the process . More
by ChrsJackson
May 07, 2025
Service was scheduled, but parts were not there when I came for the appointment. Service was completed after three trips. AI scheduling does not work. Based on the Service department performance, I will n came for the appointment. Service was completed after three trips. AI scheduling does not work. Based on the Service department performance, I will not consider Banister fircany car purchases or future service. More
by stewart6615
May 06, 2025
The service was good I was just disappointed when I had to wait another day for my car.But other than that everything was fine . to wait another day for my car.But other than that everything was fine . More
by TONYAHERBERT36
May 05, 2025
I needed an oil change and an expectations sticker and they were able to get it done! Thanks again! they were able to get it done! Thanks again! More
by martelpeden
Employees Worked With
