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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
257 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 257 reviews
August 28, 2025
My experience was a great experience. All of my questions were answered, Mr. Darrell Ford was very helpful and insightful in helping me with my purchase decision, plus everyone I encounte All of my questions were answered, Mr. Darrell Ford was very helpful and insightful in helping me with my purchase decision, plus everyone I encountered was very friendly. I had no plans on buying a car when I woke up that morning but the need arose. I’m very glad that I made Banister Chrysler Dodge Jeep Ram of Hampton my first choice when choosing my car dealership, More
by derekjpace
Verified CustomerEmployees Worked With
August 20, 2025
Clean, friendly, thorough, explained work in detail but because it’s a dealership EXTREMELY EXPENSIVE! because it’s a dealership EXTREMELY EXPENSIVE! More
by NONE25
Employees Worked With
August 09, 2025
Amazing and friendly staff. Everything went smooth and was explained properly. Found everything I was looking for. Everything went smooth and was explained properly. Found everything I was looking for. More
by Gabriel
Employees Worked With
August 07, 2025
Darrell Ford sold us our Nissan Frontier Crew Cab and was a pleasure to work with. He was very detailed and knowledgeable. Ask for Darrell if you need a new vehicle! a pleasure to work with. He was very detailed and knowledgeable. Ask for Darrell if you need a new vehicle! More
by Steve and Nancy Schott
August 06, 2025
Very friendly, very helpful. Canon definitely went above and beyond to help with the issues I was having with my vehicle. He definitely was knowledgeable about the issue and was Canon definitely went above and beyond to help with the issues I was having with my vehicle. He definitely was knowledgeable about the issue and was able to help resolve it. He even tried recommending a local company to rent a vehicle in order for my vehicle to be serviced, so I did not have to miss any days of work. Thank you so much More
by nasheboyd
August 06, 2025
The customer service rendered will keep me coming back as a customer. Sales and service! a customer. Sales and service! More
by nette
July 26, 2025
Canon Hughes and the service department at Banister have been very diligent in servicing my Ram truck. Good folks to do business with. been very diligent in servicing my Ram truck. Good folks to do business with. More
by GV32296
July 21, 2025
The service department doesn't complete work as promised and to date hasn't done it right. My truck has been in the shop for 3 weeks to repair a coolant leak, twice stated that they were done and had to be and to date hasn't done it right. My truck has been in the shop for 3 weeks to repair a coolant leak, twice stated that they were done and had to be returned to fix more leaks. More
by wldunbar5
Employees Worked With
July 17, 2025
Great service. Everyone was polite and kept me informed as service progressed. Very courteous staff. Everyone was polite and kept me informed as service progressed. Very courteous staff. More
by dwhicks297
July 11, 2025
Banister Chrysler Dodge Jeep RAM is my Go To dealership. I love my new Jeep and I have a great relationship with the entire staff. They have consistently taken care of any concerns, recalls and system upd I love my new Jeep and I have a great relationship with the entire staff. They have consistently taken care of any concerns, recalls and system updates that were required. I would highly recommend Banister Chrysler Dodge Jeep RAM!! You will be completely satisfied with your experience. More
by Angiefree06
Employees Worked With
