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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
297 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 297 reviews
January 14, 2026
They sold us a used truck that has had nothing but problems since we bought it. Already had to replace wheel bearings amongst other things. Now we are currently having issues with the transmission and problems since we bought it. Already had to replace wheel bearings amongst other things. Now we are currently having issues with the transmission and have been up to the dealership multiple times. We have put in multiple service requests with no response to anything. Poor communication, and the worst management and dealership I’ve been too. More
by day.kylene10
Verified CustomerEmployees Worked With
Everyone
January 07, 2026
Lindsay was great but en general I think they can be more friendly, I'm not sure if the old lady with glasses long hair , white is the manager or supervisor but cuz of her I don't feel like I want to come ba friendly, I'm not sure if the old lady with glasses long hair , white is the manager or supervisor but cuz of her I don't feel like I want to come back to your dealership, I rather to drive to Chesapeake to the other dealership, I live in Newport News . More
by hondurasdiva45
January 05, 2026
I would like to speak to someone. I spoke to Wesley he explained to this situation. My friends and family called me gullible. I am unfortunately subject to an extended warranty expiri I spoke to Wesley he explained to this situation. My friends and family called me gullible. I am unfortunately subject to an extended warranty expiring before my transmission failing but after I had finished paying my car off. The two times before this last visit they did the diagnosis but the true issue was revealed on the last / 3rd visit and now looking at $7000 to resolve or repair. Is this how it really works? I had to rent a car each time…. More
by pyxis37
Employees Worked With
December 23, 2025
Banister has provided a professional and personable experience each time we've come for our required maintenance. Outstanding team! experience each time we've come for our required maintenance. Outstanding team! More
by bjlauderdale7
December 23, 2025
Car was acting up they got it right in a couple of hours it's was little expensive it's was little expensive More
by brownruth1960
December 19, 2025
Nice people good service The wate time was good for all the work they did nice tv in the waiting room the work they did nice tv in the waiting room More
by NYGUYNORTH
