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Banister Chrysler Dodge Jeep Ram of Hampton

Hampton, VA

4.3
275 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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4116 W Mercury Blvd

Hampton, VA

23666

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Showing 275 reviews

October 19, 2025

I purchased my 2023 Dodge charger GT from this dealership was Winner's Circle. I still take it there for oil changes. I like Banister Dodge. They are fast and friendly. More

by donnay42.dh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello donnay42.dh for your 5-Star review and the kind words. We truly appreciate that you made the cool choice to continue to return to this location so that Banister Chrysler Dodge Jeep RAM can continue to take care of your vehicle. We look forward to servicing your vehicle needs moving forward. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

October 19, 2025

professional Courtesy very informative work was completed in a timely manner. Becca was very nice and courteous wonderful excellent customer service More

by debtaylor0623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello debtaylor0623 and thank you for your kind words and for the 5-star review. We are pleased that you had the opportunity to work with our Service Advisor, Becca. She has truly shined for us and glad to know that you received such excellent customer service. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

October 15, 2025

She's Department is one of the worst I've ever experienced! Selfish and self centered. Absolutely no consideration for their customers. More

by mnothstein72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsay Givens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
October 15, 2025

I was experiencing a clunking & knocking sound coming from the front end of my Grand Cherokee L. The technician that was in charge of finding problem said it was the shocks because they were leaking. The More

by MJones
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
2.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

MJones we thank you for taking the time to share your experience and we appreciate your feedback. We are pleased that the issue was resolved and we will use your feedback to improve on communicating updates in the future. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

October 02, 2025

Everyone was friendly and courteous. I would recommend to all my friends and family who are interested in buying a new dodge vehicle More

by MCRAE3.DM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2025

Everyone was so nice and helpful. And was always there to answer questions. I would recommend them all my friends. More

by charlielou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl, Robert, Joel, everyone there
Sep 30, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

charlielou - Banister Chrysler Dodge Jeep RAM loves 5-star reviews and we are so happy that we were able to assist you. We appreciate your business and look forward to your referrals too. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

September 24, 2025

How? How can I, within a mere 15 words, describe the sheer ecstacy of this service visit?? More

by stocck421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

stocck421 - Banister Chrysler Dodge Jeep RAM is delighted that we could assist you during your service visit. We especially enjoyed your intro of the review - SHEER ECSTACY!! (smile) Thank you for sharing your feedback. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

September 17, 2025

No comment not much interaction. Lindsey brought me my trucc n the oil change was done. Too longer than expected but I believe the job was done More

by MRSTORM8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello MRSTORM8: We thank you for the opportunity to service your vehicle and we understand the value of your time. We hope that we can continue to earn your business, and we will do our best to improve on the wait time for an oil change. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

September 15, 2025

They handled my service in a timely and efficient manner. I had everything I needed in the waiting room to work remotely. More

by DTD
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay Givens
Sep 25, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you DTD, for your feedback and we are especially pleased that your visit went so smoothly and that you were also productive during your time spent with us. We appreciate your business and look forward to future visits when necessary. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

September 15, 2025

Lindsay is wonderful and has always communicated with me about all the issues on my vehicle. More

by CAITLIN.H.STITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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