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Balise Nissan of West Springfield
West Springfield, MA
76 Reviews
You’ll notice the all-new Balise Nissan looks a bit different than the Nissan dealerships you may be used to seeing around the area. The reason why is that Balise Nissan is one of the first dealership’s in the country to tote the new Nissan NREDI (Nissan Retail Environment Design) 2.0 initiative. We’re the first dealer in the northeast region to construct a dealership using the new design.
The new dealership features a variety of amazing offerings meant to enhance the retail experience as well as overall customer experience. The entranceway includes a featured vehicle car pad and plenty of room for display vehicles. The store also features a spacious shared sales and service lounge with the to-be-expected complimentary hot beverages, television and internet access.
The store also features design center and a Nissan Personalization Studio created for customers to take control of their buying experience and to discover the perfect vehicle for them right inside our dealership.
For those with busy work and family lives, our new dealership features a private children’s area as well as a quiet lounge for those needing to get work done.
Come in and see for yourself-we look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 20, 2026
Aleysha was kind and patient with me.
She was a pleasure to work with. She was knowledgeable and kind.
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by awcollinsjr
Employees Worked With
June 13, 2026
They truly care about the customer needs.
No pressure sales as well. Make car buying process as easy as possible
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by michaelwilke827
June 13, 2026
Maddie was a pleasure to work with, even when I wasn't.
Would highly recommend her and the management of Balise Nissan
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by Kamryn02
Employees Worked With
Dealership Inventory (158 Vehicles)
Photos & Amenities
- Drive-In Service
- Express Service
- Automated Car Wash
- Children's Play Room
- Free WiFi
- Free Drinks
- Quick Lube
- Cable TV
- Customer Lounge Area
- Authorized Parts Store
- Television
- After Hours Drop-Off
- Authorized Accessories Store
