Bald Hill Dodge Chrysler Jeep

Mike was great to work with. Had great knowledge of the options and pricing. He was very easy going and worked well when I changed direction with vehcile choice. Steve Crosbi was excellent on the financi options and pricing. He was very easy going and worked well when I changed direction with vehcile choice. Steve Crosbi was excellent on the financial end. More

Purchased used vehicle that came with 1 key that was in poor condition. I had to pay $100 for another key that the salesman told me would take one week to arrive. After waiting over 2 weeks from not hearin poor condition. I had to pay $100 for another key that the salesman told me would take one week to arrive. After waiting over 2 weeks from not hearing from him I had to call the dealership and inquire if the key that I had to pay for arrived. I was also told from the salesman that I would be provided floor mats because the car did not come with any. I never recieved any floor mats. Afer having the vehicle for a day I noticed that one of the fog lights was not working so I had to call and schedule that to be fixed. I was not happy about that considering they provided me with a list of all the items that were inspected on the vehicle before it was sold to me. Very inconvienenced. 4 weeks later I get a letter from the DMV telling me that they would suspend my license plate because the vehicle I purchased was never inspected. I had to make another appointment to have this taken care of. After waiting over 30 minutes at the service area they tell me that they ran out of stickers so they were not able to inspect the vehicle that day and would need to schedule another appointment. Very frustrating!! More

My wife and I visited the dealership recently to purchase a beautiful used 2010 Jeep Liberty I saw online. Rachel Larson was the internet specialist I spoke with to set up the appointment. She was extremely a beautiful used 2010 Jeep Liberty I saw online. Rachel Larson was the internet specialist I spoke with to set up the appointment. She was extremely polite and helpful on the phone and set up my apointment that night. When my wife and I entered the dealership, I was happily greeted by Dave Connetti who led me to Rachel, who then introduced me to Louie. Louie was great to deal with from the start. He took us to the Jeep we were interested in which was parked waiting right out front for us, just as Rachel said it would be. We took it for a test drive and shared pleasant conversation with Louie the entire time. When we got back to the dealership,I mentioned to Lou the price I wanted to pay including my trade in. He told me he'd see what he could do to get me at or close to the number. After he and another employee evaluated my trade he came back with an offer within a few dollars of my intended price. I was extremely pleased with how quick and easy it was to work with Lou. He was friendly and there was absolutely NO 'haggling'. My wife and I drove off the lot in our new Jeep the very next night! I have to say, I've been to a number of dealerships...Bald Hill Dodge is THE best. I highly recommend it over any other dealership. If you're looking to purchase a new or used vehicle, go see Louie. You will be pleasantly surprised at the straightforward, honest, and friendly customer service you will receive. Thanks again, Louie! ~Jeff, Julia and Jackson More

The dealership had a good selection of the vehicles we were interested in. The saleperson we dealt with, Bill Bent, was very knowledgable about the vehicles. He was pleasant to work with, and spent a g were interested in. The saleperson we dealt with, Bill Bent, was very knowledgable about the vehicles. He was pleasant to work with, and spent a good deal of time answering our questions and explaining the vehicle's features. He did extra work to try to find the particular combination of features and the color we wanted. When we picked up the car, there was a small chip of paint damage. Bill brought the car himself to the body shop to have it taken care of. We were very pleased with our experience with Bill and with the Bald Hill Dodge Chrysler Jeep dealership. More

Didn't get exactly the vehicle I wanted but was still happy. Only wish there was more of a deal on the price since I did buy it off the lot. happy. Only wish there was more of a deal on the price since I did buy it off the lot. More

I went to look at a new Jeep Grand Cherokee and was not pressured at all. I took the car for a ride, Mike went through the vehicle, and gave me information on leasing vs. buying. If I decide to buy or leas pressured at all. I took the car for a ride, Mike went through the vehicle, and gave me information on leasing vs. buying. If I decide to buy or lease, I will definitely buy or lease at Bald Hill and go to Mike. I will also recommend both the dealership and the salesman. More

I recently purchased a 2011 Jeep Wrangler and had a great experience. This was my first new car buying experience and it will definitely not be my last at Bald Hill. Mike and the entire staff were extremel experience. This was my first new car buying experience and it will definitely not be my last at Bald Hill. Mike and the entire staff were extremely helpful during the entire process and continually went out of their way to make sure all of my needs were met. Bald Hill Jeep was my first stop and ultimately my last. Mike was the first person we met at Bald Hill and from that day on he did everything he could to get me the Jeep I wanted with all the options I was looking for. I would highly recommend Mike and this dealership to any of my friends looking to buy a vehicle. The service was exceptional and Mike was willing to address any questions and concerns I had before making my purchase. He even helped me get in touch with an insurance agent that was able to save me some money on my monthly payment. I did a lot of research before purchasing and Bald Hill was extremely fair with the pricing and they had the best selection of Jeeps in the state. If you work with Mike at Bald Hill you will have a great experience and walk away feeling great about your purchase. Thanks for everything! More

This is the second vehicle I purchased from Lou and just as the firt purchase I was treated fairly and honestly. Lou was a pleasure to work with and I think a huge asset to Bald Hill Dodge C just as the firt purchase I was treated fairly and honestly. Lou was a pleasure to work with and I think a huge asset to Bald Hill Dodge Chrysler Jeep dealership. I hope to continue my relationship with Lou and this dealership for years to come. More

Found myself in a tight spot when my 05 Jeep died and needed a new car fast. Mike was cordial responsive and professional with absolutely no sense of pressure to buy. I had been to one other dealer and t needed a new car fast. Mike was cordial responsive and professional with absolutely no sense of pressure to buy. I had been to one other dealer and the feeling was exactly the opposite. Would highly recommend Mike in the future. More

I was just browsing in the lot when Frank approached me and asked if he could help me. Within an hour, I had bought a new car. I needed to downsize and he made it financially feasible for me to do this. and asked if he could help me. Within an hour, I had bought a new car. I needed to downsize and he made it financially feasible for me to do this. He explained the features of the car and demonstrated everything I needed to know to operate the vehicle both during the test drive and when I came to pick up the car the next day. It was ready at the exact time he promised, and assured me he would be there in the future for any problems that may arise. I was impressed at the atmosphere in the showroom amoung the salespeople and finance manager. They obviously work as a team and make it an overall pleasant experience. If any of my friends or family express a desire to buy a new car I will direct them to Frank and know they will be satisfied. More