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Baierl Toyota

Mars, PA

3.8
848 Reviews

19045 Perry Highway

Mars, PA

16046

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848 Reviews of Baierl Toyota

August 25, 2017

Ethical, Helpful, Responsive, Goes Above and Beyond Had a paperwork / contract issue. Called dealership, Adam took care of it and went above and beyond. He had my interest in mind and was courtesy and f More

by PC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kukic
Aug 05, 2018 -

Baierl Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Brad Pavlik, General Manager, bradpavlik@baierl.com

August 22, 2017

Best car buy ever Had a wonderful experience. Everyone there treated my husband and I like old friends. They were so nolegeable and treated us with respect. We were in More

by rav4judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Matthews, Adam Kukic, Dan Boyd, Doug Barnes
Aug 05, 2018 -

Baierl Toyota responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Brad Pavlik, General Manager, bradpavlik@baierl.com

August 07, 2017

great experience I explained what I was looking for and the salesman helped me find it. He listened to my needs and wants and directed me to a RAV4. I am pleased. I More

by annmarie6o
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kauffman, Dan Boyd
Aug 05, 2018 -

Baierl Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Brad Pavlik, General Manager, bradpavlik@baierl.com

February 18, 2017

Purchase of a New Toyota TRD Pro Fourunner I recently purchased a new 2017 Toyota TRD Fourunner from this dealership… My experience was absolutely phenomenal… General manager Brad Pavlic was More

by Sanjay3731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pavlik, John 'Ringo' Saunders
Feb 18, 2017 -

Sanjay3731 responded

Pricing on the vehicle was fantastic… This dealership through Brad Pavlic is phenomenal to work with… Very fair pricing and the commitment to the buyer!

Feb 19, 2017 -

Baierl Toyota responded

Thank you for your great review. We are pleased to hear about your great experience at Baierl Toyota! We're glad to have John on our team and that we could provide you with a positive experience. Congratulations on your new 2017 Toyota TRD 4Runner! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

October 03, 2016

Bad experience and making fun of customer We have been to this dealership a week ago(September last week), in search of Toyota SUV's for the quote. When we entered, main receptionist asked for More

by Gayathri
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
receptionist and experienced sale rep
Oct 17, 2016 -

Baierl Toyota responded

We understand your disappointment if you felt disrespected, and we are sincerely sorry if this was your experience. This is not indicative of how Baierl treats our customers. You should always be treated with the utmost respect and dignity. Can you provide your contact information so we may reach out directly? If you'll allow us the opportunity, we'd like to make things right. Sincerely, Baierl Customer Experience Team

September 09, 2016

Dan is the man Dan in service was sharp! He got me in on a Friday for a keyfob programming with little notice My regular contact Missy was on vacation but both ar More

by ls40095
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Sep 12, 2016 -

Baierl Toyota responded

Thank you so much for taking the time to leave this wonderful review. Dan and Missy are valuable members of our team and they will be grateful to read the nice comments you left them. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Tim Ferraro, Service Manager, timferraro@baierl.com

August 31, 2016

Great time, first car! I came in convinced I was getting abother car and wanting to make sure I shopped around a Little bit. Patrick was great, made the whole process very e More

by Oscarnaught
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Evans, Brad Pavlik
Sep 01, 2016 -

Baierl Toyota responded

It is very kind of you to write us such a nice review. I am pleased to hear that Patrick made your experience very enjoyable. He is a key component of our team here at Baierl Toyota and he will be very happy to hear about your experience. Please come visit us if you need anything else, be it service or sales. Respectfully, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

August 28, 2016

Excellent experience Patrick was fantastic. Knowledgeable, efficient, and friendly. I would highly recommend him to anyone interested in a Toyota for sure. I'm also appr More

by Sgmdo2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Aug 30, 2016 -

Baierl Toyota responded

Thank you for taking the time to share your feedback! I am pleased to hear that Patrick was fantastic, knowledgeable, efficient, and friendly during your recent visit at our dealership. He is a great asset to our team and we’re glad to hear that he was able to provide you with such an outstanding experience. If you have any further needs, please come back to see us. Sincerely, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

August 26, 2016

New Corolla I was impressed by how soon we were helped upon arriving. Salesman and staff were very courteous. This is my first Toyota and I like it so far. More

by Max Barber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kauffman
Aug 30, 2016 -

Baierl Toyota responded

Thank you for leaving us this great review, Max. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If you need anything else in the future please feel free to come back and visit us anytime! Sincerely, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

August 22, 2016

Missy in service is the best! We had three separate appointments with Missy in the service department and every one was handled perfectly. She is a true professional in her field f More

by ls40095
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy
Aug 23, 2016 -

Baierl Toyota responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Missy. If there is anything more that we can do, please come back and see us again. Take care! Best, Tim Ferraro, Service Manager, timferraro@baierl.com

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