Back

Baierl Toyota

Mars, PA

3.7
849 Reviews

19045 Perry Highway

Mars, PA

16046

Directions

By Type

849 Reviews of Baierl Toyota

August 04, 2019

Great dealership We were treated very well and this is the third Prius we have bought from Baierl Toyota. Have told numerous friends about this dealership and some hav More

by Denny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Matthews
Aug 04, 2019 -

Baierl Toyota responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Michael Hull, General Manager, michaelhull@baierl.com

August 04, 2019

Great customer service, no sales pressure. Gene and Megan were wonderful people with which to work. They were knowledgeable, courteous, understanding of our needs and desires, and efficient w More

by jdrmaestro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Hlister- sales. Megan in finance
Aug 04, 2019 -

Baierl Toyota responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Baierl Toyota again! Michael Hull, General Manager, michaelhull@baierl.com

August 02, 2019

Quick, efficient, friendly Erin Pusateri was extremely helpful and great to deal with! Service was quickly addressed and completed. Being a Senior citizen, Erin was very consid More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Pusateri
August 01, 2019

Work while waiting. Waiting room should have either a few tables or work space areas for people to place a laptop or do work. Other dealers I have used have this availa More

by Burgthing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure if this was her name as this was the first time I have been here., Laura Celentano
Aug 04, 2019 -

Baierl Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Baierl Toyota Team (724) 741-1152

August 01, 2019

Fast and Friendly I went for my 10k oil change and also needed an inspection & emissions. I made the appointment online which was easy. When I got to the appointment at More

by Diggity6775
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loreen Brennan
Aug 04, 2019 -

Baierl Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Baierl Toyota Team (724) 741-1152

August 01, 2019

I had a great experience with Mike and Dave. Will recommend Everyone was exceptionally friendly and helpful. We were greeted when we first entered the showroom and directed to the person we wanted to talk to ri More

by Carguy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hull, David Kauffman
Aug 04, 2019 -

Baierl Toyota responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Michael Hull, General Manager, michaelhull@baierl.com

July 30, 2019

Customer focused care and commitment to please is apparent with the sales team at Baierl Toyota, from the Sales Manager (Mike Hull), the Sales Associate (Gene Hlister) More

by cory
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hull, Gene Hlister, Megan
Jul 30, 2019 -

Baierl Toyota responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Michael Hull, General Manager, michaelhull@baierl.com

July 28, 2019

Service excellence Jim Davins represents sales team excellence. Great finance team. Customer service is the priority with efficient use of customer time. Great dealers More

by Mgobluegurl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim and Taylor , James Davin
Jul 29, 2019 -

Baierl Toyota responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Jim made sure your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Michael Hull, General Manager, michaelhull@baierl.com

July 27, 2019

Fair price for new truck. Fair price for trade. No hassle. Fair deal. Go out of their way to find the vehicle you want. Not fit you into one already on the lot. Stick to the deal. Fair financing. Answer all qu More

by Ctr1q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Phillips, Daniel Boyd
Jul 28, 2019 -

Baierl Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience here at Baierl Toyota! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Michael Hull, General Manager, michaelhull@baierl.com

July 27, 2019

Friendly and Professional Personnel My car was taken in to the Bay Area at my appointment time. I was notified of the progress midway of the time I waited. My car inspection etc. were d More

by Virginia27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know any names
Jul 28, 2019 -

Baierl Toyota responded

Virginia, we loved reading this review! Happy customers are our aim, and it appears our service team really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions, we’re always available to help. Thanks for choosing Baierl Toyota! Baierl Toyota Team (724) 741-1152

...
42
...