Back

Baierl Toyota

Mars, PA

3.7
849 Reviews

19045 Perry Highway

Mars, PA

16046

Directions

By Type

849 Reviews of Baierl Toyota

August 30, 2019

excellent service -- patient with explanations Mr. Sedney was a fine salesman, explaining various features of the new Corolla 2020 to someone wh was used to a 2005 Corolla. He was very patient and More

by berniecar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Sedney
Aug 31, 2019 -

Baierl Toyota responded

Reviews like yours are truly a breath of fresh air! Mr. Sydney is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Michael Hull, General Manager, michaelhull@baierl.com

August 30, 2019

service friendly person to deal with at the counter. couldn't recall name but she was nice to work with. only issue is that my car needs service all the tim More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of her name. service
Aug 31, 2019 -

Baierl Toyota responded

Jack, we are so glad we could take care of all of your needs at Baierl Toyota. Thank you for giving this feedback; we will be sure to share it with the team! Best, Baierl Toyota Team (724) 741-1152

August 28, 2019

Excellent This is the only dealership I will buy from, I have been a customer for several years and am totally satisfied. I can't name one thing that is change. More

by Biega1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kauffman, Daniel Boyd
Aug 31, 2019 -

Baierl Toyota responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Baierl Toyota Team (724) 741-1152

August 27, 2019

Great Experience Jim made the purchase very simple. I knew exactly what I was shopping for and located the car on Cargurus.com. I called and was fortunate enough to More

by Graceful1!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Davin
Aug 28, 2019 -

Baierl Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Michael Hull, General Manager, michaelhull@baierl.com

August 24, 2019

Great experience Great experience. Dave Kaufman did an excellent job. No pressure to buy, but answered all of our questions. Worked with us to make a deal that worked More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance lady was great. I don’t remember her name, but it’s notListed , David Kauffman
Aug 26, 2019 -

Baierl Toyota responded

Thank you so much for your review, Jason! Happy customers are our goal and our mission at Baierl Toyota, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Michael Hull, General Manager, michaelhull@baierl.com

Aug 26, 2019 -

Baierl Toyota responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Baierl Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Michael Hull, General Manager, michaelhull@baierl.com

August 23, 2019

Fast, quick professional service appointment Had a good service experience for an oil change and safety inspection. Accepted the coupon for the oil change price reduction and everything was fast More

by Gene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Staub, Lisa Fowkes
Aug 26, 2019 -

Baierl Toyota responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Baierl Toyota Team (724) 741-1152

Aug 26, 2019 -

Baierl Toyota responded

Gene, thank you for sharing this great feedback with us. We feel our service department is what makes Baierl Toyota special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Regards, Baierl Toyota Team (724) 741-1152

August 22, 2019

Awesome Service We arrived earlier than expected for our appointment, & we were accommodated immediately. The service representative was very friendly. The vehicle More

by Tacoma Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Staub, Clifford Matthews
Aug 26, 2019 -

Baierl Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Baierl Toyota Team (724) 741-1152

Aug 26, 2019 -

Baierl Toyota responded

We appreciate your kind words about our service team. Thank you for choosing Baierl Toyota for your vehicle needs. Regards, Baierl Toyota Team (724) 741-1152

August 20, 2019

Annual Inspection Took the car in for its annual inspection. Was taken very quickly. Left it and went to breakfast. Came back and car was ready for us to leave. Fri More

by redcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
It was a 2 min, interaction, did not notice their name.
Aug 26, 2019 -

Baierl Toyota responded

We appreciate your review! Thank you for choosing Baierl Toyota for your automotive needs. Regards, Baierl Toyota Team (724) 741-1152

August 20, 2019

Good dealership GREAT service We shopped around for the best deal on a new Highlander we got the exact model we were looking for wit the options we wanted at great price. The ser More

by TRAPKXK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea Mansfield, Lee Welch
Aug 26, 2019 -

Baierl Toyota responded

We loved reading this review! Happy customers are our aim, and it appears Lee really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions, the team here at Baierl Toyota is always available to help. Michael Hull, General Manager, michaelhull@baierl.com

Aug 26, 2019 -

Baierl Toyota responded

Thank you for the feedback! We are happy to hear about your positive experience at Baierl Toyota, and we are grateful you chose us for your automotive needs. Congratulations on your Highlander! If there is anything else that we can do for you please don’t hesitate to reach out. Sincerely, Michael Hull, General Manager, michaelhull@baierl.com

August 15, 2019

Service I have had many negative experiences at this Toyota dealership, where I purchased my Highlander. However, my most recent service appointment was excel More

by Donald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Welch
Aug 18, 2019 -

Baierl Toyota responded

Thank you so much for your review, Donald! Happy customers are our goal and our mission and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Baierl Toyota Team (724) 741-1152

...
40
...