Baierl Toyota

Teusday July 25 broke down on side of road 15 miles from mars toyota ,had to be towed oh did I say had my wife and 2 grandchildren with me in 90 degree heat. Any ways hadn't bought my fj cruiser there but mars toyota ,had to be towed oh did I say had my wife and 2 grandchildren with me in 90 degree heat. Any ways hadn't bought my fj cruiser there but the service manager saw my crisis and told me bring it in we will fix it. Mind you they are swamped with customers and she the service manager took me in and fixed my 10 year old fj. Let me tell you customer service is not dead its alive and well and its people like the service manager at mars toyota that's keeping it alive . THE WEST FAMILY THANKS YOU! More

Excellent service. Everything was done in a timely manner and I was kept informed every step of the way. Everything was done in a timely manner and I was kept informed every step of the way. More

This dealership is a joke. I was in contact with them via text in regards to a new Camry, and they asked if I could stop in that day or the next day to look at some options in I was in contact with them via text in regards to a new Camry, and they asked if I could stop in that day or the next day to look at some options in person. To any normal person that would indicate that they had options to look at or test drive, but that was not the case at all. Then, when I pointed that out to JD in person, he told me that I was wrong. Even though I still had the texts and so did he, because he read them as he was telling me this. He’s not exactly the brightest, to say the least. I’d recommend not going here and look at purchasing your next vehicle somewhere else. More

Andy was simply outstanding in all aspects of the service experience and I have been using service advisors for more than 40 years so I dont give out praise lightly unless it is TRUELY deserved and service experience and I have been using service advisors for more than 40 years so I dont give out praise lightly unless it is TRUELY deserved and Andy is a very rare example of an outstanding adviser. More

Dave the salesman and Lou were two of the best I’ve ever dealt with in buying my new RAV4 hybrid. I highly recommend them and this dealership to anyone looking to buy their next vehicle! I love my new ride dealt with in buying my new RAV4 hybrid. I highly recommend them and this dealership to anyone looking to buy their next vehicle! I love my new ride, thank you so much for everything! More

Gavin sold me my Highlander. He was very respectful and compassionate doing so. I’d certainly purchase another from him. I had a great overall experience with Baierl Toyota. If y He was very respectful and compassionate doing so. I’d certainly purchase another from him. I had a great overall experience with Baierl Toyota. If you’re I. The market for a great vehicle, they are worth a visit! More

Super accommodating, friendly service. Bought my car at Bairel Toyota 2 years ago and drove 5 hours to have it serviced where I knew I could trust the service. Thank you again. Bought my car at Bairel Toyota 2 years ago and drove 5 hours to have it serviced where I knew I could trust the service. Thank you again. More

Service department picked up my vehicle at stated time. Contacted me in a timely manner after inspecting the truck. Made appropriate service recommendations. Returned vehicle after completion of service th Contacted me in a timely manner after inspecting the truck. Made appropriate service recommendations. Returned vehicle after completion of service the same day. Service representative was friendly and helpful. More

Rodney Phillips was helpful and knowledgeable about the Camry I was interested in. He spent a lot of time making sure I was satisfied with the new Camry Camry I was interested in. He spent a lot of time making sure I was satisfied with the new Camry More

I put money down on a car, and was told that when it came in, if I didn't like it, the clolor etc., I could cancel the order-no problem. When the car came in, I didn't like the color, and there were many hai in, if I didn't like it, the clolor etc., I could cancel the order-no problem. When the car came in, I didn't like the color, and there were many hairline scratrches on it. I cancelled the order, and the salesman, and sales manager gave me a really hard time. They were very mad with me. I am very upset. I would not recommend this dealer. More