Back

Baierl Toyota

Mars, PA

3.7
849 Reviews

19045 Perry Highway

Mars, PA

16046

Directions

By Type

849 Reviews of Baierl Toyota

October 18, 2019

Out of State Purchase a Smooth Experience I really appreciated the time that the sales person took with me. I felt comfortable buying a new car from Tyler. He was very knowledgeable about the More

by Jeff R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Cekorich, Alex Smith
Oct 20, 2019 -

Baierl Toyota responded

Thank you for recognizing your experience at Baierl Toyota, Jeff. I am glad that Tyler and Alex were able to show you what we strive to deliver. Always feel free to call or stop by if there is anything else we can do to help you. Kind regards, Michael Hull, General Manager, michaelhull@baierl.com

October 18, 2019

Well done by Baierl service! Unfortunately a state inspection turned into an exceedingly expensive event! I have no plan to get rid of my Sienna and I am going to CT next week so More

by Vail Jackson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Pusateri, Keith Morrison Jr.
Oct 20, 2019 -

Baierl Toyota responded

Vail, we appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Kind regards, Baierl Toyota Team (724) 741-1152

October 16, 2019

Replaced burst tire I blew the right front tire irreparably, so needed a replacement quickly. Baierl ordered a new one that day, installed it and aligned the front end t More

by ERM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Pusateri
Oct 20, 2019 -

Baierl Toyota responded

Thank you so much for this lovely review! Let us know if we can help with anything else. Kind regards, Baierl Toyota Team (724) 741-1152

October 14, 2019

2004 Tundra Frame Inspection/frame maintenance overview. Service was on time as scheduled. Erin Pusateri and Lisa Fowkes were helpful and polite. Ed Ward my service technician was extremely knowledgeable More

by Toyota Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Pusateri, Lisa Fowkes, Ed Ward
Oct 14, 2019 -

Baierl Toyota responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Baierl Toyota Team (724) 741-1152

October 11, 2019

Great Experience Everyone involved in the process was very accommodating to our family’s needs .. The pre-owned vehicle that we purchased had some slight damage it was More

by Mazzo
Recommend Dealer
Yes
Employees Worked With
Brett McNeill
Oct 12, 2019 -

Baierl Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Baierl Toyota Team (724) 741-1152

October 10, 2019

Excellent 5k service experience, timely, friendly, and the service advisor explained everything completely. I also visited my sales associate AJ to express my thanks and satisfaction with the vehicle. More

by Zukcj
Recommend Dealer
Yes
Employees Worked With
AJ
Oct 10, 2019 -

Baierl Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Baierl Toyota Team (724) 741-1152

October 10, 2019

very nice friendly service it was a good service, reasonable time to wait, service was for xx up at 5000 miles, looked at other cars too,some were very nice More

by JB Hunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bryant yensen, michael zerishnek
Oct 12, 2019 -

Baierl Toyota responded

Thanks for the great review, JB! Baierl Toyota Team (724) 741-1152

October 05, 2019

Knowledgable staff Brenan was very thorough explaining the vehicles features to us on the test drive. He answered all of our questions thoroughly. He was also very helpf More

by marsh8771
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenan
Oct 06, 2019 -

Baierl Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Michael Hull, General Manager, michaelhull@baierl.com

October 05, 2019

Erin Puscateri was the Service Advisor. She was extremely knowledgeable and helpful and she provided me with excellent service. Mike Livy was my Technician. I found him also to be extremely knowl More

by Corolla Girl
Recommend Dealer
Yes
Employees Worked With
Mike Locy and Erin Puscateri
Oct 06, 2019 -

Baierl Toyota responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Baierl Toyota Team (724) 741-1152

October 05, 2019

repair follow up I scheduled an appointment to have a door handle repaired (at no charge) on a used vehicle that I had purchased about a month earlier. I was pleasantl More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Matthews
Oct 06, 2019 -

Baierl Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Baierl Toyota Team (724) 741-1152

...
36
...