
Baierl Toyota
Mars, PA
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856 Reviews of Baierl Toyota
Very accomodating in a tight situation. Very smoothly done Had to travel 600 miles, and had a nail in the brand new tire. Needed patched. Got it fixed under tire warranty at no charge. Mr David Bauman was e Had to travel 600 miles, and had a nail in the brand new tire. Needed patched. Got it fixed under tire warranty at no charge. Mr David Bauman was exceptional at accommodating us as a walk-in. He was very understanding and friendly. Our experience could not have been better. More
Simple and easy car buying. Straight forward and to the point. Showed up front pricing on paper, went over vehicle particulars as well as any and all incentives, warranties, etc. Straight forward and to the point. Showed up front pricing on paper, went over vehicle particulars as well as any and all incentives, warranties, etc. Very satisfied. More
Exceeded Expectations Maintenance completed within quoted timeframe. Waiting room was pleasant. Service Advisor was very pleasant, professional and efficient. Answered Maintenance completed within quoted timeframe. Waiting room was pleasant. Service Advisor was very pleasant, professional and efficient. Answered all questions and provided good explanations. Great experience! More
Repair estimate ... determine damage ... ?drivable Unfortunately, I had an issue between my vehicle's plastic undercarriage on the front end and splash guards in the wheel wells and a piece of ribar s Unfortunately, I had an issue between my vehicle's plastic undercarriage on the front end and splash guards in the wheel wells and a piece of ribar steel sticking up about 3 inches above the parking spot barrier. When I went to leave the business, I put the car in reverse however there was a terrible drag on the front end and a teriblly loud scraping sound. I put the car in park and investigated. The entire plastic undercarriage was pulled away from being anchored to the chassis with hex nuts and both wheel well splash guards were popped out of place, held only by another plastic clamp. To make matters worse, it was 3:35 pm. I called Baierl Toyota, but it took more than one hour to get an ok to bring the car in to be looked at. Around 5 pm to spoke to Erin, and she said to bring it in at 6:30 pm. Well, the shop couldn't do anything to repair the damage and I got an estimate to call my insurance company with. I very carefully drove the car home. Today, I have been working with Erin and my insurance company to get the parts and in a few days (hopefully) I can once again take the car back to have the repairs done. Erin has been most helpful in this process, and I thank her for her patience, professional attitude and calming affect. More
Great buying experience I highly recommend Gene Hlister to anyone in the market for a vehicle. His straight forward and honest approach was truly appreciated. I will definite I highly recommend Gene Hlister to anyone in the market for a vehicle. His straight forward and honest approach was truly appreciated. I will definitely buy more vehicles from him in the future. More
Service is great at Baierl! Staff is always friendly and service is performed quickly. Baierl never tries to add on services that are necessary! GREAT SERVICE. Thanks for alwa Staff is always friendly and service is performed quickly. Baierl never tries to add on services that are necessary! GREAT SERVICE. Thanks for always providing great service! More
Always helpful They always do wonderful work, they do try to upsell other services that may be needed soon, but they are never pushy about it. I have used Baierl Toy They always do wonderful work, they do try to upsell other services that may be needed soon, but they are never pushy about it. I have used Baierl Toyota since they started business. More
Out of State Purchase a Smooth Experience I really appreciated the time that the sales person took with me. I felt comfortable buying a new car from Tyler. He was very knowledgeable about the I really appreciated the time that the sales person took with me. I felt comfortable buying a new car from Tyler. He was very knowledgeable about the Sienna and the different features and options. Also, his style seemed to fit my personality well, as I don't like to be pressured. He patiently answered all of the questions my wife and I had. Car salesman have a certain reputation, but I found that Tyler and the finance manager Alex were very pleasant to deal with. It was truly a pleasant car-buying experience. When it comes time to purchase a vehicle in the future, I will definitely look to Baierl Toyota first. I really thought that Baierl Toyota covered all the bases. They were quick to respond to my online inquiry and made things turn out quite well. More
Well done by Baierl service! Unfortunately a state inspection turned into an exceedingly expensive event! I have no plan to get rid of my Sienna and I am going to CT next week so Unfortunately a state inspection turned into an exceedingly expensive event! I have no plan to get rid of my Sienna and I am going to CT next week so I was grateful for the sound advice as to the necessary repairs. Questions were handled with clarity and patience. The repairs were completed well within the projected time of completion. I have never had a negative experience with Baierl service and am grateful that they are always available to give my car exactly what it needs! More
Replaced burst tire I blew the right front tire irreparably, so needed a replacement quickly. Baierl ordered a new one that day, installed it and aligned the front end t I blew the right front tire irreparably, so needed a replacement quickly. Baierl ordered a new one that day, installed it and aligned the front end the next day and had me on my way on time for my medical appointment. Perfect! More