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BMW of Westlake
Westlake, OH
4,594 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,594 reviews
Verified Customer
May 17, 2025
Great experience from start to finish! And the BMW app kept us informed of progress of car. Kelly is a great communicator and the dealership is awesome. And the BMW app kept us informed of progress of car. Kelly is a great communicator and the dealership is awesome. More
by lauragilbertson
May 15, 2025
Appointments set through service advisors are reasonable, better than those available on the website, and the advisors will work with customers. Repairs appear to be competently done. better than those available on the website, and the advisors will work with customers. Repairs appear to be competently done. More
by DDOERNERLAW
Employees Worked With
Name unknown
May 14, 2025
Tony Hildenbrant was a great representative of the BMW brand. He was very knowledgeable, responsive and easy to deal with. brand. He was very knowledgeable, responsive and easy to deal with. More
by avdeywa
May 14, 2025
It is a pleasure working with sales department John Caruso, who is attentive, helpful and knowledgeable. Caruso, who is attentive, helpful and knowledgeable. More
by KARENSZABO08
Employees Worked With
May 14, 2025
Always an excellent experience. Entire staff goes above and beyond! Sam Kadriv did an excellent job on the detailing Entire staff goes above and beyond! Sam Kadriv did an excellent job on the detailing More
by RAC33
May 13, 2025
Clean neat helpful kind good need more information need more ideals for the customer to go after more ideals for the customer to go after More
by KEMPTRAWALKER
Employees Worked With
Other Employees :
Cashier Lady 5 star
May 12, 2025
Brittany in your service department is fantastic. Been working w her for over 7 years. She might be the most valuable asset helping to facilitate a great customer experience. When I say great, I mean Been working w her for over 7 years. She might be the most valuable asset helping to facilitate a great customer experience. When I say great, I mean great! More
by jkrecic
