BMW of Westlake

MOST EXCITING!!!! These 2 wonderful salemen HOOKED ME UP!!!! I LOOOOVE MY CAR!!!! They are VERY professional and fun!! They REALLY worked hard to give me what I wante These 2 wonderful salemen HOOKED ME UP!!!! I LOOOOVE MY CAR!!!! They are VERY professional and fun!! They REALLY worked hard to give me what I wanted! I did a little whining and almost crying, but, Steve made my husband laugh and feel comfortable. And in turn, got me to relax and we all came to a GREAT compromise. BOTH Steve and Jimmy were an absolute pleasure to work with. I wanted to add, that Justin was the other wonderful male species that added to my excitement of my car purchase as he so graciously showed me the details on the car before driving off the lot. He was VERY personable and accommodating. He was not annoyed at my 'antics' (dancing/laughing) while in the car. All of these guys were a breath of fresh air!! If only EVERYONE in sales could be so honest, down to earth and personable as these 3!!! THANK YOU FOR MY BEST CAR EXPERIENCE EVER!! And I have had MANY!! I have leased for 20 years, every 3 years!! This was my FIRST purchase...hopefully, for life!! Thank you Jimmy, Steve and Justin for a memorable experience!!!! :-)))) Hey FRED!!! You were very nice as well!! You have a GREAT team!!! More

People making a difference A big thanks to all the staff members who played a part in facilitating the purchase and delivery of my vehicle. They were courteous, forward thinkin A big thanks to all the staff members who played a part in facilitating the purchase and delivery of my vehicle. They were courteous, forward thinking, accommodating and efficient. When it comes time for my next vehicle, I will certainly seek out BMW of Westlake. More

435i drive Gran Coupe It was a very satisfying experience at BMW of Westlake. I was amazed at the choices of cars at the Dealership. I decided on pre-owned certified car an It was a very satisfying experience at BMW of Westlake. I was amazed at the choices of cars at the Dealership. I decided on pre-owned certified car and found that all my questions were answered satisfactorily. Jerry Mancini was thoroughly aware of all the choices and solutions to make me feel comfortable. All of the personnell that I dealt with were extremely helpful. I have never had such a satisfying experiencing in buying a car in 50 years of driving. Well done!! More

Trade in my lease I had a great experience with my sales person, Ken Delk on my trade-in of my 2015 X3 to my new 2018 X4. He was prompt, thorough, and honest. He made I had a great experience with my sales person, Ken Delk on my trade-in of my 2015 X3 to my new 2018 X4. He was prompt, thorough, and honest. He made me feel very comfortable. I also wanted to comment on my experience with Justin Niedzwiecki, my BMW Product Genius. He was thorough and very supportive while I learned some nice features. Great job for both gentlemen that I was working with at the dealership! I would be remiss if I did not comment that my paperwork process went very smoothly with Mike Niedzwiecki also. Thank you BMW for hiring and training great people! More

Great experience I recently purchased a used BMW 525i. I originally went in to buy a used 3 series but my sales person (Jerry Mancini) did a great job to show me all I recently purchased a used BMW 525i. I originally went in to buy a used 3 series but my sales person (Jerry Mancini) did a great job to show me all of the inventory so that I could make an informed/good decision. He wasn’t pushy at all, in fact, he stressed multiple times that he never wants to tell someone how to spend their money and only wants to present them with options. I’ve owned it for a week now and do not have buyer’s remorse. I’m even happier now than when I made the decision. Overall a great car from a quality dealership. More

430 sedan Jimmy was excellent, low pressure, knowledgeable about the vehicle. He made the process quick and simple with mike getingme the best financing rate an Jimmy was excellent, low pressure, knowledgeable about the vehicle. He made the process quick and simple with mike getingme the best financing rate and protection products. Great experience! More

535ix My lease was ending on a 535ix 2015. BMW Westlake proactively helped walk me through options of leasing a new 540ix, buying my lease out right, and My lease was ending on a 535ix 2015. BMW Westlake proactively helped walk me through options of leasing a new 540ix, buying my lease out right, and providing various options of the buying process. They helped get the lease car Certified and the process was very easy. More

Easy Experience Just leased my second BMW From these folks. Easy experience. Very professional top notch staff. I very much enjoyed working with John, Mike and Nate Just leased my second BMW From these folks. Easy experience. Very professional top notch staff. I very much enjoyed working with John, Mike and Nate. More

Excellent Great overall experience. Enjoyed working with the team. They were very helpful and friendly. Would recommend them to others. Happy to have the BM Great overall experience. Enjoyed working with the team. They were very helpful and friendly. Would recommend them to others. Happy to have the BMW experience. More

Fantastic! Very pleased with the service and patience. Tom and Mr. Walker stayed late patiently waiting for us to decide. We are very pleased with our purchase a Very pleased with the service and patience. Tom and Mr. Walker stayed late patiently waiting for us to decide. We are very pleased with our purchase and the whole experience. Very open, honest and never deceiving. I’ll buy my next car from them and highly recommendable to friends and family. More