BMW of Westlake

Efficient and Excellent Service John offered an ideal buying experience. In less than two hours, we returned a lease, completed the inspection and purchased a new vehicle. He was an John offered an ideal buying experience. In less than two hours, we returned a lease, completed the inspection and purchased a new vehicle. He was an advocate for my interest and a pleasure to work with on sealing the deal! If you know what you want and like to get it done expeditiously- John is a great choice! More

Fantastic experience! This dealership is beautiful, inside and out! Our lease was up on our current BMW, and we were just stopping by to look around. Chad Cyrus came up to This dealership is beautiful, inside and out! Our lease was up on our current BMW, and we were just stopping by to look around. Chad Cyrus came up to help us as we were looking at the cars on the lot. His mannerisms were kind and nice and unassuming. His low pressure yet caring personality is exactly what we look for when buying a car. He is a great listener and very knowledgeable about the cars, the leasing process and finance options. We bought the car we wanted in one quick and painless visit! Bob, who did our end of lease inspection was very respectful and professional too. We felt appreciated by this well managed dealership. We completely understand why Westlake BMW earns honors and awards every year! More

BMW 330 My Lease experience was awesome. Salesman was knowledgeable and patient. Finance process was great non pressure. It could not have been a better exper My Lease experience was awesome. Salesman was knowledgeable and patient. Finance process was great non pressure. It could not have been a better experience. Highly recommend this dealership. More

Excellent Service Excellent service from Sales to the young man who went over the operation of the car. Very professional! A1 We had purchased a BMW in years ago at th Excellent service from Sales to the young man who went over the operation of the car. Very professional! A1 We had purchased a BMW in years ago at the old location. Love the new Westlake facility. More

Delivery of 740i Nez Faraj is a genius --- so enthusiastic about his product-- could not have made the drive home with the new 740i without his overview of the the veh Nez Faraj is a genius --- so enthusiastic about his product-- could not have made the drive home with the new 740i without his overview of the the vehicle-- I am sure I will continue to use his guidance in the future. More

Outstanding and Professional Dealership Experience One of things that makes me cringe is having to go to a car dealership. But after having been to BMW of Westlake, that definitely has changed. There One of things that makes me cringe is having to go to a car dealership. But after having been to BMW of Westlake, that definitely has changed. There was a feeling of professionalism in the dealership and you won't have to feel sales people waiting to pounce on you when you enter the door. I had reasonable expectations set for myself before I even headed out to the dealership and I didn't have to feel being pushed into buying something or anything when I talked to Jimmy. Good job and kudos to the guys out there in BMW of Westlake. RayT More

Outstanding Experience Chad made my purchasing decision easy based on his knowledge, professionalism, customer service, and ease to work with. Highly recommend buying a car Chad made my purchasing decision easy based on his knowledge, professionalism, customer service, and ease to work with. Highly recommend buying a car from Chad. More

Excellent Experience Jerry Mancini and his boss were terrific. Treated us very well every step of the way. Only wish I had would be to have the need to buy more than one Jerry Mancini and his boss were terrific. Treated us very well every step of the way. Only wish I had would be to have the need to buy more than one car. We will be back! More

Great product knowledge I contacted Chad about a car that BMW Westlake had in stock. The first thing that impressed me was his level of product knowledge. He knew a great dea I contacted Chad about a car that BMW Westlake had in stock. The first thing that impressed me was his level of product knowledge. He knew a great deal about the vehicle I enquired about and took time to show me a few different choices explaining the subtle differences in the vehicles, the warranty options and so on. Without pressure of hassle he helped me pick a vehicle that I am delighted with and I am confident will meet my needs. Thinking of buying a BMW? This dealership and in particular Chad come highly recommended. More

Happy customer We met jimmy at the car show, very professional, very comfortable buying experience. We’re very happy with our car and wouldn’t hesitate to recommend We met jimmy at the car show, very professional, very comfortable buying experience. We’re very happy with our car and wouldn’t hesitate to recommend him More